Director of Product Management

Director of Product Management

Location: Remote

Reports To: Chief Technology Officer

Department: Product

About Title21 Health Solutions

Title21 Health Solutions is a fast-growing SaaS Healthcare IT company delivering innovative software solutions that improve clinical, operational, and financial outcomes across the healthcare ecosystem. Our platform provides the digital supply chain to providers, and manufacturers of biotherapies used to treat and cure some of today's most deadly diseases and cancers.

Position Summary

We are seeking a strategic, data-driven, and execution-focused Director of Product Management to lead our product function. This individual will define and drive product vision, strategy, and roadmap execution across our SaaS portfolio. The Director will build and mentor a high-performing product team, partner cross-functionally with Engineering, Clinical, Sales, Marketing, and Client Success, and ensure our solutions deliver measurable value to healthcare stakeholders.

This role requires deep experience in SaaS product leadership and strong familiarity with healthcare workflows, regulatory environments (HIPAA, FDA, GDPR, ISO 27001, etc.), and interoperability standards.

This position plays a critical role in advancing products supporting laboratory, pharmaceutical, biotechnology, cell and gene therapy, and Laboratory Information Management (LIMS) environments. The Director will collaborate closely with globally distributed teams and customers across the United States, India, and Europe, requiring exceptional communication, collaboration, responsiveness, and organizational skills to successfully manage multiple priorities, support international stakeholders, and deliver high-quality solutions within aggressive timelines.

Key Responsibilities

Product Strategy & Vision

Define and communicate a clear product vision aligned with company strategy and market opportunity
Own multi-year product roadmap planning and prioritization
Translate market insights, customer feedback, regulatory changes, and competitive intelligence into actionable strategy
Identify new market opportunities, partnerships, and product expansion initiatives
Drive product strategy for solutions supporting laboratory, pharmaceutical, biotechnology, cell & gene therapy, and LIMS customers

Execution & Delivery

Lead roadmap execution in collaboration with Engineering and Design
Establish product development best practices (Agile, discovery, sprint planning, OKRs)
Lead development of detailed product functional specifications
Work with internal and external development and testing resources to ensure timely delivery of products
Ensure on-time, high-quality releases with clear value propositions
Drive measurable outcomes including revenue growth, customer adoption, retention, and margin improvement

Customer & Market Leadership

Engage directly with enterprise healthcare customers to understand needs and validate solutions
Incorporate clinician, laboratory, manufacturing, pharmaceutical, and life sciences stakeholders into product development
Develop trusted partnerships with laboratory, pharmaceutical, and life sciences stakeholders into product development
Lead product positioning and support go-to-market strategies with Marketing and Sales
Represent the company at industry events, advisory boards, and key customer meetings

Team Leadership & Development

Build, mentor, and scale a high-performing product management team
Establish clear KPIs, accountability, and career development paths
Foster a culture of innovation, ownership, and cross-functional collaboration
Lead and collaborate effectively across teams in the United States, India, and Europe

Compliance & Risk Management

Ensure products meet healthcare regulatory requirements (HIPAA, HITECH, CMS rules, ONC certification as applicable)
Oversee product documentation, security alignment, and risk mitigation strategies
Collaborate with Legal, Compliance, and Security teams on regulatory readiness

Qualifications

Required

8–12+ years of product management experience, including 3–5+ years in leadership roles
Experience leading SaaS products in Healthcare IT (EHR, RCM, interoperability, value-based care, population health, digital health, etc.)
Experience supporting laboratory, pharmaceutical, biotechnology, life sciences, cell & gene therapy, and LIMS environments
Strong understanding of healthcare workflows and regulatory requirements
Demonstrated success driving product strategy from concept to scalable revenue growth
Experience working with Agile development teams
Must reside within the Eastern Time Zone (ET) or a European time zone
Demonstrated experience collaborating with teams across the United States, India, and Europe
Exceptional written, verbal, and executive-level communication skills
Ability to manage competing priorities while meeting urgent business deadlines
Strong analytical and financial acumen

Preferred

Experience with interoperability standards (HL7, FHIR, APIs)
Familiarity with enterprise sales cycles in healthcare
MBA, MPH, or related advanced degree
Experience scaling products in venture-backed or high-growth environments
Experience supporting laboratory operations, specialty pharmacy, molecular diagnostics, or precision medicine

Key Competencies

Strategic thinking with strong execution discipline
Customer obsession with data-informed decision making
Ability to balance innovation with regulatory and operational realities
Strong leadership presence and influence across executive teams
Excellent cross-cultural communication and collaboration skills
Ability to build trust across globally distributed teams
Highly organized, adaptable, responsive, and able to meet urgent deadlines

Performance Metrics

Revenue growth and product-line profitability
Customer acquisition, retention, and NPS
Roadmap execution predictability
Product adoption and usage metrics
Team engagement and retention

Why Join Us

Opportunity to shape the future of healthcare technology
High-visibility leadership role with executive impact
Competitive compensation
Flexible work environment
Comprehensive benefits

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