Hillspire is seeking a service-oriented and self-motivated student to join our IT support team. In this role, you will work on maintaining and monitoring the computer systems and networks for our business. You will be tasked with solving complex technical issues and will also collaborate with team members across all departments to assist them with their technical requirements.


Duties and Responsibilities

  • Install and configure software and computer systems.

  • Troubleshoot and resolve issues with software or hardware.

  • Walk colleagues or clients through steps to help them resolve their technical problems.

  • Maintain procedures and reports that provide technical support to the entire organization.

  • Analyze records and logs to spot underlying trends and potential issues.

  • Support the implementation of new solutions or applications.

  • Establish accounts for new users and assist with password or login problems.

  • Test, evaluate, and assist with making decisions about new technology for the business.


Requirements

  • Must be able to commit to a 12-week internship starting in January 2021.

  • Associate’s or bachelor’s degree in computer science or a related field preferred (currently pursuing or recently completed)

  • Certifications are preferred, but not required.

  • Working knowledge and expertise with a variety of software, hardware, and applications.

  • Familiarity with Windows and macOS operating systems

  • Willingness to solve complicated problems and see projects through to completion.

  • Analytical skills to study problems and records and identify solutions.

  • Team-oriented attitude to help other colleagues and departments with technical problems.

  • Strong interpersonal communication and relationship-building skills.

  • Ability to manage time and effectively prioritize numerous projects at one time


We can work with you if we need to accommodate for a flexible work schedule. This position is on-site but may require some local car based travel in the Bay Area.


Hillspire, LLC is an equal opportunity employer and we strive to create an atmosphere where diversity of identity, experience, and background are welcomed, valued, and supported.


We believe that diversity brings about greater results on all levels and we aim to use our resources to generate greater impact through our work. Candidates who contribute to this diversity are strongly encouraged to apply.
This job is currently not open for applications.