PURPOSE:
The Beauty Educator is responsible for increasing brand’s sales by providing an exceptional in-store experience. The focus is selling, educating and increasing brand awareness. The Beauty Educator will support many different brands and must maintain excellent in-store relationships while meeting and exceeding sales objectives.
JOB RESPONSIBILITIES:
These job responsibilities are subject to change in accordance with the needs of the business. Other duties maybe assigned as required.
Ability to achieve sales goals on a daily basis through exceptional customer service that includes, but is not limited to: welcoming, approaching and engaging the customer with enthusiasm, building a sale, linking products, product application (includes, but is not limited to: makeup, skin care, fragrance, and/or hair care), building clientele, achieving product goals and educating the customer.
It is expected to regularly train retailer staff on brand’s product and application tips, generate in-store events and communicate store and/or brand needs to corporate.
The Beauty Educator is to maintain the standard for Headkount and the brands that are being represented.
Accountable for attendance and timely arrival on a daily basis and complete the necessary tasks and duties on time.
It is expected this person will be a team player and to contribute to the success of the team by following direction, completing all in-store tasks, attend all educational trainings and actively participating in meeting sales goals and upholding brand standards.
VALUES:
· Passion for people in providing the ultimate customer service
· Passion for people in elevating their product knowledge
· Passion for product and the retail community
JOB KNOWLEDGE & SKILL
The individual must possess the following:
· Excellent Selling Skills
· Very good verbal communication skills, strong written communication skills
· Strong ability to know how and when to lead and be a team player
· Solid time management and prioritization skills
· Excellent coaching, mentoring and teaching skills
· Professional conduct in-store
· Technology skills: video calls, phone calls, text messages, smart phone applications
PHYSICAL DEMANDS OR REQUIREMENTS:
The employee must occasionally lift and/or move up to 40 pounds.
OTHER:
• Must be willing to commute a minimum of 30 miles
• Must have a cell phone
• Must be able to pass a background screen
• Must have a flexible schedule to support brands needs. Must work weekends.
QUALIFICATION STANDARDS:
Education/Experience/Licenses or Certificates:
• Cosmetology license, if required by the state
• 2 years experience in selling, educating and customer engagement
• High school diploma required