Dalco Contingency has been serving the industry for IT Services for over 18 years. We strongly believe that conducting business is more than a firm handshake but providing value for our services, commitment to excellence with innovative automation that keeps our clients one giant step ahead of the competition. Assisting clients with Digital Transformation remains our key focus.
We are seeking an Office Assistant who can help senior management and sales representatives with productivity and process improvement.
• Candidate must have great communication skills and must be able to balance multiple priorities with attention to detail
• Must have strong organizational skill and always follow through
• Great phone personality: Customers should feel comfortable speaking with you
• Be able to work in a fast-paced environment
• Be able to conduct small marketing tasks such as sending out marketing materials and responding to marketing requests
Role Requirements:
• Post weekly social media blogs, newsletters and other social media material
• Assist with paperwork and processes to expedite the Dalco sales process
• Update service ticket information & prepare tickets for invoicing
• Gather vendor quotes and submit to appropriate end user
• Perform follow-up with ICS/Dalco customer base, prospects appointments and Outside Account Executives
• Send out surveys and assist with scoring and metrics
• Answer phones when the need arises
• Follow up with customers and gathering necessary documents
• Provide highest levels of customer service for internal (other ICS employees) and external customers
• Assist with lunches and special events such as conferences and client meetings
• Order office supplies
Qualifications:
• 2-years’ experience in a customer facing role
• 2-years’ experience with social media blogs and postings
• 2-years general office experience with familiarity with Microsoft Office
Job Type: Part-Time typically 3-6 hours per day / 4-5 days per week
Salary: $13 - $16 hour
Location: Houston, TX