Midwest Access Coalition (MAC) People Operations Coordinator

Full-Time Paid Position – 40 hours/week

Mon - Fri 9:00am to 5:00pm Central

MAC seeks a highly organized, detail-oriented, and creative individual to serve as People Operations Coordinator to support key organizational operations, staff, and culture. 

ABOUT US 

Midwest Access Coalition (IL 501c3) is a regional practical support organization (PSO) that assists low-income individuals with the funding and support needed to surpass barriers to accessing abortion at any gestation. For those who are traveling to, from or within the Midwest to access safe abortion services, MAC plans and funds bus/train/plane travel, gas reimbursements, rideshares, volunteer drivers, hotel accommodations, food, and childcare. We envision a world where abortion is completely accessible to all financially, geographically, and emotionally. 

Since 2015, MAC has assisted over 7,000 individuals and families from over 33 states going to over 70 clinics throughout the country. We prioritize centering the client experience and work hard to develop relationships with abortion funds, other PSOs, and clinics to ensure the quality of the abortion access journey is high no matter where one lives. 

THE ROLE 

You will thrive in this role if you:

  • Have strong interpersonal skills and are a clear and empathetic communicator

  • Think outside the box when it comes to creating a supportive, compliant, and accountable workplace

  • Are committed to creating and promoting an antiracist culture, understanding that racism is the single most critical barrier to building a movement for social change

  • Are passionate about reproductive health care, access and justice work

  • Are comfortable asking questions and can remain open minded when receiving feedback

  • Are self-motivating and able to work independently and in collaboration with others

  • Know how to draw personal as well as professional boundaries 

 

The People Operations Coordinator will report to, collaborate with, and be supported by the Deputy Director and will be part of a remote-based team.

The People Operations Coordinator is a new role at MAC, the first explicitly dedicated to HR and operations, and will perform a variety of duties. Your primary responsibility will be the oversight and coordination of MAC’s benefits, compliance, and staff experience, with some additional operational support. MAC has some uncommon benefits, and we strive to find the best way to provide those benefits even when the systems we work within are not always set up to do so. 

 

DUTIES INCLUDE:

  1. Serve as primary HR contact for MAC; work with our PEO TriNet on HR matters, such as benefits administration, policies, compliance with federal and state regulations

  2. Work with staff as needed on hiring, onboarding, grievances, leaves of absence and other relevant matters

  3. Provide support to staff around benefits processes and policies, including maintaining resources, answering questions, communicating changes, and providing training as needed

  4. Coordinate and/or collaborate on staff experience and engagement initiatives to maintain a vibrant remote workplace and culture 

  5. Support administrative and financial operations (e.g. monitoring payroll, staff spending, maintaining adherence to expense policies, reconciling monthly expenses, etc)

  6. Support senior leadership on new policy development by providing context from HR perspective and updating relevant materials (e.g. handbook, resources) when a policy is created or changed

  7. Provide guidance on processes that are people-centered and supportive to staff  for hiring, feedback, and performance management, and other aspects of workplace circle of life (e.g. career development, succession planning, and offboarding)

  8. Collaborate with the Director of Programs on staff appreciation and recognition

  9. Minimal travel to yearly staff summits (2 per year max) 

  10. Approach duties with creativity and through a lens of diversity, equity, inclusion, and accessibility 

PHYSICAL DEMANDS/WORK ENVIRONMENT 

  1. This is a remote, full-time position. MAC’s budget includes additional home office funds for staff, independent of other compensation, to support a comfortable and healthy workspace.

  2. You must have access to a space that allows for confidential communication and protection of staff and organizational information. A privacy screen and a Yubikey will be provided for extra security, in addition to a work laptop.

 

REQUIRED QUALIFICATIONS

  1. Approximately 3 years of work in HR or the equivalent

  2. Prior experience working in a non-profit. Experience working with a grassroots organization and/or one focused on reproductive rights, health, and justice a plus

  3. Familiarity navigating employment-related laws and regulations

  4. Creative and inclusive approaches to processes and initiatives

  5. Utmost appreciation and 100% compliance in maintaining confidentiality with private staff and organizational information

  6. Excellent written and verbal communication skills, and culturally sensitive disposition

  7. Comfort multitasking and efficiently prioritizing shifting needs

  8. Detail oriented, highly organized, and thorough 

  9. Works well independently and part of a team

  10. Genuinely empathetic personality that aligns with our people-centered values

PREFERRED QUALIFICATIONS

  1. Prior experience working in remote environment 

  2. Prior experience working with an HR platform. Experience working with a PEO a plus

  3. Proficient in Google Applications, and Slack

  4. Proficiency in Spanish language

COMPENSATION AND BENEFITS 

  1. Annual pay range is $80,000-$90,000

    1. Candidates with previous experience in an abortion care-related organization will receive an additional $2,000

    2. Candidates with fluency in Spanish will receive an additional $2,000

    3. Candidates with 5+ years of experience will receive an additional $2,000

  2. Paid time off 

    1. Fifteen (15) days vacation

    2. Unlimited incidental sick days

    3. Federal holidays plus three (3) floating holidays

    4. Two (2) week-long breaks- one office closure at the end of the year and one additional week separate from other PTO

  3. Employer-sponsored medical, dental and vision 

  4. 5% retirement contribution, regardless of employee contribution 

  5. Home office, wellness, and continuing education stipends

  6. 16 week FT paid parental leave for new dependents. Parental leave is highly flexible and can be altered based on the needs of the staff member.

 

COMMITMENT 

While not required, MAC asks that before accepting an offer, the person eligible for this position carefully considers their life and its demands over the next 12 months. Consistency in staffing has a direct impact on the consistency of our support services. 

 

APPLICATION INSTRUCTIONS

To apply, please provide the following:

● Brief cover letter 

● Resume 

● List of 3 references (either included in your cover letter or in the "Attach another file" field)

 

APPLICATION TIMELINE

 

Due to capacity and timeline considerations, we would ideally receive applications by EOD Monday, May 19th, 2025. While we will accept applications after that date, we will be looking to move forward in the hiring process around that time. 

 

MAC is an Equal Opportunity Organization. People who have had abortions, people of color, people with disabilities, immigrants, transgender, transsexual, and intersex people, lesbian, gay, queer, and bisexual people, and people who live or have lived in poverty are strongly encouraged to apply.

People who do not fit all required qualifications are encouraged to apply. 

Thank you!

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