The Vice President of Operations provides strategic and operational leadership across AbsenceSoft’s business functions to ensure seamless execution, scalability, and efficiency. This role oversees critical operational processes, drives cross-functional alignment, and ensures operational excellence in support of AbsenceSoft’s growth and client delivery. The VP of Operations serves as a trusted leader to senior leadership and as a mentor to direct reports, fostering a culture of accountability, innovation, and continuous improvement.

 

Who We Are

 

AbsenceSoft is elevating the leave and accommodations experience and is looking to hire amazing people like you! We create user-friendly, secure, and compliant technology that empowers employers to bring humanity, certainty and efficiency to the leave and accommodations experience. Made by HR Professionals for HR Professionals, we're proud of where we've been and excited about where we're headed. We value creative, innovative people who are passionate about their work and who believe there is always a better way. 

 

Leading With Our Core Values

 

Make a Difference.

We are inspired to make an impact through our hard work, talent and passion. We push ourselves each day to better serve our teams, our clients, and our community.

 

Team First.

We are driven by team spirit not by self-interest. We value collaboration and approach our work with humility and a desire to win together.

 

Own it.

If we say it, we mean it. We follow through on our commitments, step up to deliver, and grow from our successes and failures.

 

Everyone Matters.

No matter your background or experience, everyone's voice holds value here.

 

What You’ll Do

 

• Provide overall leadership and direction for operational strategy, execution, and optimization.
• Oversee day-to-day business operations to ensure alignment with company objectives and client commitments.
• Collaborate with executive leadership to define and implement company-wide operational goals and key performance indicators (KPIs).
• Lead and manage the Operations team, including direct people leadership responsibilities.
• Drive continuous improvement initiatives to streamline processes, enhance efficiency, and scale for growth.
• Partner with Finance, Product, Customer Success, and other functions to ensure cross-functional operational alignment.
• Establish and maintain operational policies, procedures, and governance frameworks.
• Ensure compliance with applicable regulations, standards, and company policies.
• Implement systems, tools, and technologies to enable operational efficiency and reporting.
• Manage vendor relationships and ensure service-level agreements (SLAs) are met.
• Assess and mitigate operational risks, ensuring business continuity and resiliency.

• Lead strategic projects and initiatives that directly impact company performance and client success.

• Participate in a highly compliant environment while assisting to maintain company controls and security within your job role.
• Assist in maintaining applicable organizational security and compliance controls within your department, role, and subordinate’s roles.
• Other duties as assigned.
  
  

What’ll Set You Up for Success

Required Skills:

 

• Bachelor’s degree in Business Administration, Operations Management, or related field.
• 12+ years of progressive experience in operations, including 5+ years in senior leadership roles.
• Demonstrated success leading cross-functional teams and managing large-scale business operations.

 

Preferred Skills:

 

• Master’s degree (MBA or related discipline).
• Experience in the SaaS, HR technology, or Human Capital Management industry.
• Previous experience scaling operations in a high-growth company.

 

Key Skills & Behaviors:

 

• Strategic leadership and vision-setting capabilities.
• Strong operational management and process optimization skills.
• Deep financial and business acumen.
• Proven ability to lead and inspire people leaders and large teams.
• Excellent decision-making and problem-solving skills.
• Strong project management and organizational skills.
• Ability to manage change and drive transformation.
• Outstanding communication and executive presentation abilities.
• Collaboration and cross-functional partnership skills.
• Strong vendor management and negotiation expertise.
• Ability to analyze complex data and translate into actionable insights.
• Commitment to compliance, governance, and risk management.
• High adaptability and resilience in a fast-paced environment.
• Knowledge of and ability to leverage Artificial Intelligence (AI) tools and concepts.
• Demonstrated ability to foster a culture of accountability, inclusion, and continuous improvement.

 

What To Know Before You Apply

 

• We’re located in beautiful Golden, Colorado.
• This is a full-time, salaried position + bonus.
• AbsenceSoft provides a wide variety of perks and benefits. Including full medical, dental, vision, and life insurance. We offer a 401k and 401k match after your first year with AbsenceSoft.
• We support your professional growth including industry training and CLMS Certification, opportunities for additional industry and technology certifications, and continuing education.
• The salary range for this position is $235k - $280k.

 

 At AbsenceSoft, we value an equitable and inclusive work environment and strive to build and foster diverse teams. Even if your work experience doesn’t align exactly with the position requirements, we'd still love to hear from you. You may just be the right candidate for this or other roles.

 

We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.