Who We Are

 

AbsenceSoft is elevating the leave and accommodations experience and is looking to hire amazing people like you! We create user-friendly, secure, and compliant technology that empowers employers to bring humanity, certainty and efficiency to the leave and accommodations experience. Made by HR Professionals for HR Professionals, we're proud of where we've been and excited about where we're headed. We value creative, innovative people who are passionate about their work and who believe there is always a better way.

 

Leading With Our Core Values

 

Make a Difference.

We are inspired to make an impact through our hard work, talent and passion. We push ourselves each day to better serve our teams, our customers, and our community.

 

Team First.

We are driven by team spirit not by self-interest. We value collaboration and approach our work with humility and a desire to win together.

 

Own it.

If we say it, we mean it. We follow through on our commitments, step up to deliver, and grow from our successes and failures.

 

Everyone Matters.

No matter your background or experience, everyone's voice holds value here.

 

 

What You’ll Do

 

• Become a subject matter expert with the AbsenceSoft software, configurations and capabilities, and use this knowledge to create and execute plans to configure our customer’s environment(s).
• Work closely with the AbsenceSoft Product, Compliance, Support and Customer Success teams to deliver on change management projects for both new and existing customer initiatives.
• Work closely with a team of Platform Experience Analysts to:
  • Understand and plan for upcoming product changes
  • Outline clear and concise policy and compliance details and potential customer considerations
  • Build and manage plans for determining impact and rollout activities
  • Facilitate the rollout of chartered product feature changes into the customer base  
  • Proactively provide project updates and risk mitigation plans to project stakeholders
  • Ensure all project deliverables are of the highest quality to promote customer satisfaction, meet contractual requirements and provide a positive platform experience
• Manage and monitor product defect workarounds and drive product change to eliminate
• Act as a resource for Operations teams for questions on best practices and customer questions
• Build and maintain Best Practice documentation for product implementations
• Build and manage a process to maintain key procedures for configuration changes
• Collaborate with Marketing to build and execute customer communications
• Manage multiple project plans at a time and communicate with internal and external stakeholders in a clear, concise and professional manner
• Effectively engage with customers involved in relevant projects, acting in a consultative manner with a solution-oriented mindset.
• Represent us in a professional manner and demonstrate respect for and responsiveness to our customers and colleagues.
• Participate in a highly compliant environment while assisting to maintain company controls and security within your job role
• Other duties as assigned

 

What’ll Set You Up for Success

Required Skills:

• 4-5+ years’ work experience as a project manager in a technology business with hands on experience with a SaaS system
• Exceptional written, verbal and presentation skills.  Able to interact and present via remote technology or in person to all types of audiences with varying technical levels.
• Ability to communicate effectively with customers in a concise and professional manner.  Must show effectiveness in acting in a consultative manner.
• Strong organizational, analytical and problem-solving skills
• Motivated, proactive, service-oriented and has the ability to prioritize and multitask
• Ability to ‘roll-up your sleeves’ to help get the job done
• Ability to work closely and organize team members cross-departmentally to deliver projects (meeting project objectives and delivering high quality)
• Undergraduate degree in Business, Management Information Systems or equivalent preferred
• Be willing to travel
  • Travel is generally limited and many meetings with customers are virtual – but travel can be up to 15-25%

Nice to Have:

• High proficiency in Microsoft PowerPoint and Excel
• Experience working with the AbsenceSoft platform
• Work experience in a Change Management role within a SaaS system
• Work Experience in a Product role within a SaaS system

What To Know Before You Apply

 

• We’re located in beautiful Golden, Colorado.
• This is a full-time, salaried position + bonus.
• AbsenceSoft provides a wide variety of perks and benefits. Including full medical, dental, vision, and life insurance. We offer a 401k and 401k match after your first year with AbsenceSoft.
• We support your professional growth including industry training and CLMS Certification, opportunities for additional industry and technology certifications, and continuing education.
• The salary range for this position is $90k - $110k.

 

At AbsenceSoft, we value an equitable and inclusive work environment and strive to build and foster diverse teams.  Even if your work experience doesn’t align exactly with the position requirements, we'd still love to hear from you.   You may just be the right candidate for this or other roles.

 

We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.