Salesforce & Sales Systems Admin

AbsenceSoft is seeking a skilled Salesforce & Sales Systems Admin to support and optimize our sales systems, primarily Salesforce (and Salesforce CPQ), and third-party tools utilized by our revenue generating teams such as Gong, Outreach, and sales prospecting tools. The ideal candidate will possess strong technical expertise in Salesforce administration, a deep understanding of CRM best practices, and proficiency in a broad range of sales tools. Core responsibilities include system configuration, troubleshooting issues, and contributing to process and system improvements. This team member will work closely with the Revenue Operations team to translate business strategy needs to system optimization and efficiency.

Who We Are

AbsenceSoft is elevating the leave and accommodations experience and is looking to hire amazing people like you! We create user-friendly, secure, and compliant technology that empowers employers to bring humanity, certainty and efficiency to the leave and accommodations experience. Made by HR Professionals for HR Professionals, we're proud of where we've been and excited about where we're headed. We value creative, innovative people who are passionate about their work and who believe there is always a better way.

Leading With Our Core Values

Make a Difference.

We are inspired to make an impact through our hard work, talent and passion. We push ourselves each day to better serve our teams, our clients, and our community.

Team First.

We are driven by team spirit not by self-interest. We value collaboration and approach our work with humility and a desire to win together.

Own it.

If we say it, we mean it. We follow through on our commitments, step up to deliver, and grow from our successes and failures.

Everyone Matters.

No matter your background or experience, everyone's voice holds value here.

What You’ll Do

Salesforce and Sales Systems Management

Support and fix incoming issues with Salesforce and other systems (Gong, Outreach, ZoomInfo, RingLead, Ironclad, Salesforce CPQ)

*Salesforce administration will be required across the entire ecosystem, not just sales.

Own the Salesforce CPQ integration and maintenance
Configure, customize, and maintain Salesforce and other sales systems to meet business requirements
Ensure and own data integrity and cleanliness within the Salesforce platform
Implement and manage integrations with other business systems as needed

System Strategy and Optimization:

Collaborate across the company to understand business processes and identify opportunities for CRM and systems optimization
Proactively seek opportunities for continuous improvement in system processes and functionality, staying informed about industry best practices and emerging, relevant technologies.
Responsible for evaluation of new tools that complement the current tech stack, and partnering with existing third-party vendors as needed

Sales Technology Enablement:

Support the onboarding and continuous training of end users on Salesforce and other sales tools
Track systems usage and adoption and manage user licenses, including purchasing new licenses and reallocating existing licenses internally
Build out a knowledge base of documentation for our internal teams on system best practices, enablement, tips and tricks to drive user efficiency in our tools
Field ad hoc content, data and support requests from sales teams and other departments as requires

Participate in a highly compliant environment while assisting to maintain company controls and security within your job role.
Other duties as assigned.

What’ll Set You Up for Success

Required Skills:

Bachelor’s degree in business administration, Information Technology, or related field
3+ years of advanced SFDC administration experience is highly desired. At a minimum you must be proficient with the Salesforce platform and data model, building Flows, creating custom objects, formula fields, validation rules, change set deployment, etc.

APEX/Visual force and Salesforce CPQ experience preferred.

Hands-on experience with Ringlead, ZoomInfo (or a similar tool), Gong/Chorus.AI , Ironclad (or similar CLM tool), and a sequence tool like Outreach or SalesLoft
Experience with successful change management and process documentation
In-depth understanding of the GTM tool landscape
A natural sense of urgency & collaborative mindset
Ability to manage multiple projects at the same time in a fast-paced environment
Brings a natural curiosity and a love for problem-solving, eager to dive into challenges and uncover root causes.

What To Know Before You Apply

We’re located in beautiful Golden, Colorado.
This is a full-time, salaried position + bonus.
AbsenceSoft provides a wide variety of perks and benefits. Including full medical, dental, vision, and life insurance. We offer a 401k and 401k match after your first year with AbsenceSoft.
We support your professional growth including industry training and CLMS Certification, opportunities for additional industry and technology certifications, and continuing education.
The salary range for this position is $85k - $105k.

At AbsenceSoft, we are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

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VETERAN STATUS Learn more about veteran statuses

If you believe you belong to any of the categories of protected veterans listed below, please indicate by selecting the appropriate category(ies). The hiring employer is subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA) and requests this information in order to measure the effectiveness of the outreach and positive recruitment efforts it undertakes pursuant to VEVRAA.

DISABILITY STATUS Learn more about disability statuses

We are required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.