Qolo is an enterprise platform technology company that provides next-generation payment solutions and services aimed at helping corporations and people across the world. Our vision is to redefine payments verticals globally and enable our clients to be market leaders in their sectors. 

In order to help us realize this vision, we need people who can gather and articulate valuable insights into our business and who engage openly and frequently across our organization.  Determination, dedication, and hard work are essential elements to help us along this challenging, but exciting and rewarding, journey. 

We hire self-driven professionals who are passionate about delivering quality products and services to our clients, while providing them the opportunity to further their career development.  Learn more about us and why we work here at Qolo.

The role:

Responsibilities for this role include, but are not limited to, investigating, and eliminating fraud risks emanating from Card and Account transactions, identifying potential ID thefts, etc. This role requires logical thinking and problem-solving skills with common sense to approach investigations to mitigate fraud opportunities. Other responsibilities include participating in and creating projects and reports as needed, both ad hoc and otherwise.




What you’ll do:


  • Review system-generated triggers for potentially fraudulent activity on Cards and Accounts.

  • Perform detailed research and investigation on alerts that are generated for potential Account Take Over / ID theft

  • Analyze/investigate banking transactional activities and consumer behavior

  • Perform a detailed research on the account and use available /internal resources to confirm your decision

  • Demonstrated ability to conduct research, work independently and make complex investigations decisions.

  • The Fraud Analyst is expected to be up to date on the latest fraud modus operandi that is currently trending in the market.

  • Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends

  • Consistently achieve/exceed quality standards for investigations

  • Participate in ad hoc projects/assignments as necessary




What you’ll need:

  • Similar work experience at a financial institution

  • Minimum education: High school diploma or equivalent. Bachelor’s degree preferred

  • Experience with both Issuers and Acquirers is a plus

  • Candidate should have experience working on Fraud in the debit and credit card industry



Bonus points for:


  • Experience working with start-up organizations

  • Financial technology and payments processing industry



Who wouldn’t want to work here!?!

  • Fully remote

  • Competitive salary packages

  • Comprehensive medical, dental, vision and life insurance benefits (Qolo contributes 75%!)

  • Self Managed PTO Policy

  • 401(k)


Qolo, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.