Essential Duties/Responsibilities

1. Supports in ensuring program quality of Community Services.
• Understands and is able to perform of the Community Services’ Coordinator, Facilitator, Therapeutic Specialist, and Community Counselor in a leadership role.
• Supervises staff, including training, performance management, and disciplinary action.
• Responsible for hiring and onboarding.

1. • Conducts quarterly performance reviews with direct reports. 

• Represents Community Services in communicating with providers, serving as community liaison and adhering to all Community Services’ policies and procedures.
• Supervises scheduling of staff and works directly with the Program Coordinator to ensure efficiency and quality of Community Services programming.
• Responds to and reviews incidents, accidents, and emergencies, referring to the Assistant Program Manager when necessary.
• Supports Program Manager and Assistant Director in effectively resolving concerns and complaints.
• Aids the Program Manager in developing and implementing site-specific efficiencies.
• Supports Program Manager in program area reporting and data maintenance.

 

2. Assists the Program Manager in maintaining regulatory compliance.

• Maintains current, up-to-date knowledge of regulatory issues and changes.
• Assists the Program Manager to ensure program compliance with all standards and regulations, including Imagine! policies and procedures.
• Monitors and tracks data to ensure programmatic compliance.
• Responsible for Quality Assurance and reviewing documentation requirements for State compliance on a daily basis.
• Conducts quality assurance on community activities.
• Conducts weekly quality assurance review of activity plans.

 

2. Contributes to the financial viability and integrity of Community Services.

• Assists the Program Manager with budget development and review.
• Ensures that Community Counselors accurately complete their required documentation within established timelines.
• Regularly seeks to develop program-wide quality improvement initiatives.
• Monitors program area spending, non-billable time, and program cost.
• Responsible for monthly and annual program reporting
• Supports Assistant Program Manager with monthly staff meetings.
• Monitors unit utilization in regard to registration.

 

Other Duties/Responsibilities

• Supports Community Services’ mission and Imagine!’s mission
• Actively participates in staff meetings, workshops, in-services, discussions, etc.
• Maintains and cares for department property, including supplies, vehicles, etc., being mindful of safety and cleanliness.  
• Represents Community Services in meetings and committees, as well as in promoting and marketing, as requested.
• Implement Individual Treatment/Behavior Plans developed by Behavior Therapists and/or BCBAs
• Responsible for the integrity and accuracy of data in the electronic health records and all other systems used in support of this program.

 

Job Qualifications

Knowledge, Skill, and Ability:	Demonstrated skill in working with people with developmental disabilities, preferably in a community-based setting. Demonstrated ability to engage in skilled interaction with people who require therapeutic supports. Effective written and verbal communication skills with individuals and groups at all professional levels. Effective and creative negotiator and problem solver. Ability to work independently and prioritize tasks for self and others. Ability to work effectively with various technology including word processing software, internet based databases, assistive technology, etc. Possession of a valid driver’s license and ability to meet Imagine! driving requirements. This position requires regular use of a personal mobile device such as a smartphone or tablet.
Training/Education:	Bachelor’s degree in human services preferred. High school diploma required.
Experience:	At least 1 year previous experience working with adults with developmental or cognitive disabilities required. 6 months or more of supervision experience preferred.
Working Environment/Physical Activities	Ability to lift 50 pounds on an occasional basis. Ability to drive a van with wheelchair lift. Ability to push wheelchairs and to lift and transfer participants as related to health and activity related needs. Effective with shifting roles, responsibilities, and expectations in a changing environment. Willingness and ability to respond to emergency situations as they arise.   Work is performed in a variety of environments including a typical office setting, in the community, and in private homes. This position may require evening and weekend work.

 

Imagine! is a nonprofit with a goal of helping people aspire to, and achieve, a fulfilling life of new possibilities by providing support services to individuals with intellectual disabilities and developmental disabilities (IDD). We are located in the Denver / Boulder metro area and support Boulder and Broomfield counties.

OUR MISSION:  Creating a world of opportunity for all abilities.

Our services are community-based and mission-driven. We value creativity, innovation, and teamwork. Our employees enjoy generous benefits, flexible work schedules, comfortable/casual work environments, and meaningful and rewarding work with friendly, supportive co-workers.

Equal Employment Opportunity – Valuing Diversity, Equity and Inclusion:

Imagine! is an Equal Opportunity Employer, and complies with all applicable federal, state, and local laws governing Equal Employment Opportunity (EEO).  We strive to foster a just, equitable, and inclusive workplace. We also recognize the value of diversity within our organization, and want to employ a workforce that effectively supports the diverse communities we serve. Unlawful discrimination in employment because of race, religion, color, sex, sexual orientation, gender or gender expression, age, national origin, ancestry, disability, veteran status, hair style or texture, genetic information, or other characteristics protected by applicable laws is strictly prohibited.