Imagine! provides a variety of residential services to the intellectual and developmentally disabled community which allows them to live full lives in a number of different settings.
This role is responsible for the development and success of Residential program. Ensures quality of services, regulatory compliance and financial viability of the program.
Essential Duties/Responsibilities
- Oversees the administration, planning, and success of community-based residential and wraparound services for adults with intellectual and developmental disabilities.
- Maintains compliance with all relevant federal and state regulations and organizational policies and procedures. Remain knowledgeable about regulatory and legislative changes that impact programming.
- Ensures quality of services through staff, consumer, guardian and stakeholder satisfaction, in accordance with departmental mission and goals.
- Directly supervises residential staff including hiring, training, mentoring, performance management, and disciplinary action.
- Supports the Assistant Director to develop, implement, and monitor departmental budget. Develops and implements action plans and processes to address budget variances, under the supervision of the Assistant Director.
- Addresses and resolves service delivery issues and implement quality improvement initiatives. As a member of the Residential Management team, regularly seeks to develop and implement programs and initiatives that improve service delivery and internal collaboration.
- Identifies and implements process improvements to streamline documentation and service delivery workflows.
- Responds to emergency situations on a 24-hour basis, working with case managers, site supervisors, etc.
- Represents the Residential program in the community, regularly attending service and provider fairs as well as stakeholder meetings for Residential changes and initiatives.
- This position requires regular use of a personal vehicle with liability insurance that meets Imagine! standards.
- Responsible for the integrity and accuracy of data in the electronic health records and all other systems used in support of this program.
Job Qualifications
|
Knowledge, Skill, and Ability: |
|
|
Training/Education: |
|
|
Experience: |
|
|
Working Environment/Physical Activities |
|
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.