Position Title: Food Market Associate
Department: Food Systems 
Reports To: Food Systems Supervisor 
Start Date: ASAP 
Employment Class: Full-time, Year-round
Pay Status: Non-exempt 
Hours Per Week: 40 
Location: Summit County, CO (in-person required)
Hiring Pay Range: $21.15-$22.42/hr 
Full Pay Range: $21.15-$24.52/hr

Job summary:
The Food Market Associate is responsible for participating in day-to-day operations at FIRC’s Food Markets. This position requires lifting up to 40 pounds, driving between locations in Summit County, assisting with incoming donations, distributing food, and communicating with the public and volunteers all while abiding by and enforcing safety protocols. 

Our benefits: 

  • Over five weeks of paid time off (PTO) per year, and additional paid personal time off as well as paid holidays. 
  • Medical, dental, and vision insurance with employer contribution for employees and eligible dependents (some plans are covered 100% by employer, multiple buy-up options available) 
  • Flexible Spending Account (FSA) for health and dependent care expenses. 
  • Health Savings Account (HSA) 
  • Life Insurance and AD&D, covered by employer 
  • Employee Assistance Program (EAP)  
  • Short- and Long-Term Disability (STD, LTD) 
  • Voluntary Benefits (Accident Plan, Hospital Indemnity, Critical Illness, and Legal Plan) 
  • 403(b) Retirement plan 
  • Monday through Thursday work week (with some exceptions, depending on the time of the year)  
  • Paid training and professional development opportunities  
  • Discounted ski passes and access to shared ski medallion 
  • Local recreation discounts and perks 

The person we are looking for will be: 

  • Flexible: able to both take and give directions based on frequently changing community and agency needs 
  • A team player, detail oriented, and an effective communicator 
  • Eager to work in a fast-paced and movement-oriented environment 

Primary duties: 

  • Have a positive can-do attitude, provide excellent customer service, engage as an agency-wide team member and diffuse any foreseeable situations or interactions that could potentially escalate 
  • Perform all Food Market operations which include but are not limited to: unloading and receiving food deliveries; weighing and tracking donations; assist with composting, recycling runs and trash pick-ups; inventorying items into the system; moving food between locations; preparing food boxes for shoppers; checking in shoppers; provide resources and make referrals; pick up grocery store rescue donations; organizing and cleaning Food Market refrigerators and food storage spaces; and treating everyone with respect and dignity 
  • Work in the field at the FIRC Food Market pre and post shifts and during the FIRC Food Market open hours 
  • Enforce Food Market operations and rules including cleanliness, safety, and organizational protocols 
  • Utilize technology and ensure timely and accurate data collection from Food Market shoppers  
  • Stay up to date with FIRC emails and communications including maintaining an updated Outlook calendar and Dialpad number where staff can reach you 
  • Greet clients and customers, answer Food Market phone, answer questions, establish rapport, and educate on available resources such as SNAP, WIC, and other community resources  
  • Train and interact with volunteers including educating them on FIRC’s other programs and projects 

Responsibilities include but are not limited to: 

  • Communicate Food Market needs and improvement ideas to leadership staff 
  • During down time, find projects and jobs to complete, delegate to volunteers and ask what needs to be done 
  • Participate in bi-weekly check-ins and team meetings with Food Systems supervisory staff 
  • Participate in agency wide all staff meetings and trainings as required  
  • Be available on some nights and weekends for special donations, deliveries and events 
  • Assist with the Food Equity Coalition if needed and implement recommendations 
  • Maintain HIPAA confidentiality at all times 
  • All other duties as assigned, job responsibilities may change 

General requirements of the position: 

  • High School Diploma or GED preferred 
  • Direct service experience preferred 
  • Experience working with diverse cultures, communities and people of all backgrounds preferred 
  • Have a valid driver’s license, reliable year-round vehicle, and ability to drive the FIRC van 
  • Pass a background check 
  • Effectively demonstrate effective verbal communication skills, required in English and Spanish 

Physical requirements of the position: 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Use of hands to handle, feel, grasp, and operate objects and tools, and reach and lift with hands and arms  
  • Hand-eye coordination is necessary to operate computers and various pieces of equipment 
  • The employee is frequently required to operate their personal motor vehicle for work assignments 
  • The employee is frequently required to stand, walk, stoop, kneel, crouch, and twist 
  • The employee must frequently lift and/or move up to 40 pounds 

Our work environment: 
The work environment described here is representative of what must be met by an employee while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This position requires the employee to work in an in-person, client-facing grocery setting. The noise level in the work environment is usually moderate but varies due to activities and staffing on site. 

About us:
Serving its community since 1993, the Family & Intercultural Resource Center (FIRC) is a non-profit organization that aims to enhance the quality of life in Summit County by providing information, assistance and education to families, immigrants and refugees. The FIRC fosters collaboration among community agencies and businesses and advocates for family and cultural competence. 

FIRC is an Equal Opportunity Employer 

FIRC is committed to building a diverse, equitable, and inclusive community, and we seek to recruit, develop, and retain the most talented people from a wide variety of backgrounds. We prohibit discrimination and harassment of any kind based on race, color, national or ethnic origin, sex, gender identity or expression, sexual orientation, pregnancy, age, religion, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. 

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