The Assistant Property Manager is responsible for assisting the Property Manager with all aspects of the day-to-day operations involved in managing an assigned property or properties. Performs administrative and financial tasks including calculating and posting numerical data to keep financial records complete.  Assists with the leasing, marketing and resident relations for the property. Supports the Property Manager in operating the property in compliance with State and Federal regulations.

MAJOR JOB DUTIES/RESPONSIBILITIES: 

• Collect rents and other resident charges, record and prepare appropriate bank deposit slips on an on-going basis.
• Post rents utilizing Yardi software.
• Make inquiries about delinquent payments and assist in handling eviction issues.
• Screen applicants, process applications and conduct appropriate credit checks in accordance with organization’s policies and procedures.
• Manage tenant records and files in compliance with LIHTC and HUD regulations.
• Process resident certification and re-certification eligibility and verify income in accordance with LIHTC and HUD regulations.
• Complete and explain leases to tenant during move-in and during annual re-examination process. Ensure all required legal documents are accurate, complete and signed.
• Inspect property on a regular basis to assess condition of building and grounds and report any problems or issues to Property Manager.
• Inspect empty units to ensure that they are ready for move-in and assess conditions and needed turn-around repairs for move-out.
• Assist Property Manager in recording service requests and communicate service requests appropriately to maintenance. This requires prioritizing service requests, establishing daily work schedules for maintenance staff and follow-up on assignments for efficient, thorough completion.
• Address and promptly resolve questions, complaints and requests from tenants.
• Assist Property Manager in control of property expenses.
• Be available to handle after hours emergency problems as directed by Property Manager or Regional Manager.
• Punctuality, timeliness and adherence to the specified work schedule and office hours are required.  Additionally, Assistant Property Managers are expected to actively perform and complete their duties on a daily/weekly/monthly basis, or as otherwise directed by the Property Manager.
• Occasional weekend and evening work may be required as job duties demand.

EDUCATION & KNOWLEDGE REQUIRED:  

• Position requires a minimum of High School or GED diploma

• One year of experience in affordable housing management, property management or customer service experience.
• Experience in Property Management software or YARDI experience preferred.
• Experience in a customer-focused and fast-paced environment.
• Certification in any of the following preferred:
• Certified Professional of Occupancy Specialist (Project-based Section 8 Housing).
• TDHCA Certified Low Income Housing Tax Credit Manager

• Valid Class “C” Texas Driver’s License