OVERVIEW
Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 34 cities in the US, Canada, Mexico, Guatemala, and Honduras.

PRIMARY FUNCTION OF POSITION
Reporting to the Senior Vice President of People and Culture, the VP of People and Culture (P&C), Talent Management, is responsible for leading the organization's talent strategy for recruitment, onboarding, offboarding, and employee retention programs. This position will oversee the execution of organizational effectiveness and talent management programs aimed at advancing the mission and enhancing business results.

ESSENTIAL DUTIES & RESPONSIBILITIES
Diversity Equity Inclusion
Partner with the Chief People, Culture and Inclusion Officer (CPCIO) and VP, Diversity, Equity and Inclusion on DEI programs for the entire organization.
Develop DEI KPI’s (key performance indicators) based on metrics and align to recruitment strategies for
all sites.
Strategic Partner
Keep the SVP abreast of day-to-day activities and recommend new initiatives, policies, and procedures as needed to support strategic growth.
Leadership
Oversee the CHI company’s recruitment program.
Oversee People and Culture Generalist in the standardization and implementation of onboarding, offboarding, and related programs.
Talent Management
Oversee, develop, and execute talent acquisition and retention strategies and plans to incorporate the design and implementation of the organization-wide recruitment and retention strategies. This includes candidate identification and selection methods, diversity and inclusion strategies, and KPI measurements.
Develop and deliver comprehensive training programs on recruitment, onboarding, and other talent management processes, ensuring alignment with organizational objectives and best practices.
In partnership with the VP, People & Culture, guide and monitor progress of high potential employees and identify individuals for developmental opportunities.
In partnership with the CPCIO and SVP, P&C, integrate talent management solutions that includes executive coaching, individual development planning, talent reviews, succession planning, and leadership development.
Act as a backup to the P&C Generalist on activities related to recruitment, onboarding, benefits enrollment, and other P&C responsibilities.
Employee Engagement
Participate in the Employee Engagement Council and the DEI Steering Subcommittee.
Support VP, P&C on employee engagement activities such as the CHI Newsletter, employee surveys, recognition program, staff anniversaries, Day of Renewal, holiday party and other events.
Performance Management
Assist in the annual performance management process for CHI.
In partnership with the CPCIO and SVP, P&C support the 360 review and annual performance review
process for site CEO’s.
Partner with sites to support automation and standardization of the performance management process.
Compliance / Security
Ensure compliance with data privacy regulations and best practices.
Work alongside VP, People and Culture, to guarantee that the employee handbook, policies, and procedures undergo regular updates, ensuring timely revisions and communication to staff.
Employee Relations
Lead employee investigations for designated sites as assigned by the SVP, P&C.
Site Support
Oversee standardized onboarding and offboarding procedures across the organization.
Partner with sites on metric collection, provide strategy and recruitment best practices.
Finance
Manage expenses related to recruitment, onboarding, offboarding, and employee retention programs.

KNOWLEDGE, SKILLS & ABILITIES
Experience handling the full recruitment life cycle
Experience developing and implementing training programs
Proven track record of successfully navigating and leading complex employee relations matters, including conducting investigations, documentation and bringing to resolution
Proven expertise in data analysis, interpretation, and management
Exceptional written and verbal communication skills
Strategic thought partner with demonstrated critical problem solving skills
Experience in creating/writing HR policies
Coaching, influencing, problem solving and facilitation skills
Ability to work both independently and as part of a team
Flexibility to quickly adapt to changing priorities and the ability to handle multiple tasks
Experience in a global organization
Strong technical skills and experience in HRIS system
Must be dedicated to the mission of Covenant House

MINIMUM QUALIFICATIONS
Bachelor’s degree required; Master’s degree strongly preferred
Minimum of 10 years relevant strategic human resource experience is required
SHRM-SCP and/or SPHR certification preferred
Project management skills, experience with Asana or Smartsheet preferred
Tech savvy and proficient with HRIS system and Microsoft Office 365
Bilingual in Spanish with strong written and verbal communication skills is preferred

OUR COMMUNITY
Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive. 
 
Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply.