OVERVIEW 

Since 1972, Covenant House has served and advocated for youth and young families experiencing homelessness, human trafficking, and exploitation. Our overarching goal is to end homelessness among youth and young families by helping them achieve housing stability, heal from trauma, tap into their innate resilience, and hone their interests and skills to forge new pathways to independence. This work is carried out across Covenant House sites in 34 cities in the US, Canada and Latin America.  

 

LOCATION REQUIREMENTS - HYBRID 

  • On-site work, attendance at events and meetings in Manhattan will be required on an as needed basis. 
  • Must be able to commute to the NYC Metro area on short notice. 

 

SALARY: $53,000 – $66,000 

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).     

 

PRIMARY RESPONSIBILITIES:  

The Coordinator, Development Operations reports to the AVP, Development Operations and plays a key role in aligning, organizing and implementing the core aspects of the department’s functions which includes: 

  • Cultivate. Support our efforts to ensure effective supporter cultivation throughout the moves management cycle.  
  • Steward. Participate in the preparation and execution of stewardship plans for supporters across revenue streams including Major Giving, Planned Giving, Corporate and Institutional Partnerships and Special Events. 
  • Collaborate. Partner with Special Events and Development team members on the planning and execution of cultivation and stewardship events. Support the pre-event planning, materials creation, RSVP and registration tracking, event day logistics (in person or virtual) and post-event follow-ups as it relates to the supporter experience. 
  • Process. Support all development operations functions to ensure systems are created, documented and maintained efficiently. Troubleshoot issues, research solutions, and improve processes. 
  • Track. Ensure data regarding prospects, donors and board members is incorporated accurately in all appropriate systems. Develop a mastery of the constituent record management platform. 
  • Organize. Manage projects and tasks in a coherent, collaborative and organized manner. 
  • Learn. Attend internal and external training sessions that are relevant to the position. 
  • Foster Community Culture. With department leadership, execute tasks related to hosting department functions, new hire orientation and department learning opportunities. 
  • Assist. Manage other projects and perform other administrative duties as assigned by department leadership. 

 

 KNOWLEDGE, SKILLS & ABILITIES 

  • Exceptionally detail oriented  
  • Knowledge of MS Word, Excel and PowerPoint plus related Google Office Suite apps 
  • Must have excellent verbal and written communication skills 
  • Must be a team player, able to work with multiple deadlines and all levels of management 
  • Knowledge of principles and practices of project management and process improvement 
  • Competence with computer technology that aids in the use of software tools, such as fundraising databases 
  • Knowledge of DonorDrive and EveryAction a plus 
  • Excellent writing and interpersonal skills 
  • Occasional  travel as needed 
  • Must be passionate about and dedicated to the mission of Covenant House 

   

MINIMUM EDUCATION & EXPERIENCE 

  • 1-3 years of related experience 

 

OUR COMMUNITY 

Our critical mission demands that we have all voices at the table. A team of diverse people, perspectives, and experiences is smarter, stronger, and more effective for our young people. At Covenant House, every team member is valued, respected, heard, and supported, and we welcome honest and courageous self-reflection on any aspects of our work that are based on biased or outdated viewpoints. We deliberately create opportunities for our staff to grow and thrive.  

Covenant House International is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind: CHI is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at CHI are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, belief, sex, sexual orientation, gender identity, national origin, veteran status, family or parental status, disability status, or any other status protected by the laws or regulations in the locations where we operate. CHI will not tolerate discrimination or harassment based on any of these characteristics and encourages all qualified applicants to apply. Come join our awesome international team in an organization with a heart! Our offices are located in Manhattan, however, this position will be mostly remote for the foreseeable future. On-site work, attendance at events and meetings in Manhattan will be required on an as needed basis. 

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