POSITION
Operations Manager - Future Grads 

OUR MISSION
To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive 

OUR VISION
All youth grow up to lead fulfilling lives fueled by their passions, talents, and a love of learning 

OUR CORE VALUES
Curiosity, Respect, Ownership, Ganas, Unity, Equity 

ORGANIZATION OVERVIEW
Boys & Girls Clubs of the Peninsula (BGCP) proudly stands as the largest expanded learning provider in San Mateo County, dedicated to empowering 5,400 TK-College students across 29 sites from East Palo Alto to Daly City. We believe that talent is equally distributed across Silicon Valley, but opportunity is not, so we are committed to ensuring that socio-economically disadvantaged students have equitable access to the opportunities that will help them thrive in school and beyond. Students benefit from high-quality academic programs, captivating enrichment activities, and access to critical mental health services. With support from our staff, Board, and broader Team BGCP community, we strive to make our community a great place for all kids to grow up. 

 

POSITION OVERVIEW
As an integral part of the Future Grads team, the Operations Manager – Future Grads will be responsible for project management of key events and successful outcomes across various initiatives.  The operations manager role involves managing logistics, coordinating communications and overseeing data and administrative tasks. This role will report to the Future Grads High School Director. 

 

ROLES & RESPONSIBILITIES 

  • Operational Event Support: Serve as a project manager or key contributor on cross-departmental projects, ensuring financial and operational perspectives are considered in project planning and execution. Assist with High School Future Grads events including Fall Socials, team retreats, Winter Social, Personal Narrative Writing events, Summer Academies, and Postsecondary Retreat. Responsibilities include ordering materials and food, coordinating volunteer communication, and providing operational support for event execution. 

  • Program Management: Manages timeline, leads debriefs, and analyzes exit ticket data for all college tour trips. The operations manager leads our annual BGCP graduation events throughout the county with input from program managers and directors. 

  • Future Grads Data & Program Enrollment Management: Create and manage High School cohort rosters and trackers for attendance and calls. Owns and handles all high school enrollment year-round including large student event attendance input into Salesforce. Creates and helps administer any google form surveys for data collection or reports.   

  • Operational Program Support: Responsible for general student volunteer coach communication, including monthly recaps, reminders, and newsletters for trainings and program activities. This role involves creating and updating coach resources, handling Crew Leader payments, and coordinating high school purchases and supplies throughout the year. Additionally, it ensures that all Future Grads supply cabinets are stocked with necessary materials and snacks for programming. 

  • Administrative Support: This role involves maintaining and archiving Google Shared Drives for both North and South County throughout the year, reconciling high school program credit cards, taking notes and providing general support for HSPS meetings, and managing the HSPS calendar, including site plans and Outlook updates. 

 

QUALIFICATIONS 

  • Exceptional communication, organizational, and collaboration skills. 

  • Bachelor’s Degree preferred, or equivalent experience. 

  • Prior experience in project management or operations. 

  • Proven track record of successfully managing multiple projects or programs simultaneously. 

  • Ability to streamline processes and improve operational efficiency. 

  • Excellent written and verbal communication skills for interacting with staff, students, and external partners. 

  • Experience in maintaining records, databases, drafting reports, proposals, and operational plans. 

  • Strong ability to prioritize tasks, manage time effectively, and maintain attention to detail. 

  • Ability to think critically and resolve issues quickly and effectively. 

  • Proficient with Microsoft Suite and Google Suite (Drive, Docs, Sheets, etc.) and other project management tools. 

  • Ability to adapt to changing needs and environments within the program. 

  • Ability to work occasional evenings and/or weekends as needed for program events. 

  • Ability to travel across our sites in San Mateo County (East Palo Alto, Menlo Park, Redwood City, South San Francisco, Daly City). 

 
 

LOCATION 

Menlo Park, CA (Travel throughout the Peninsula required) 

 

WORK SCHEDULE 

Monday - Friday, 10am – 6pm (Hybrid, depending on business needs)  

 

* Ability to work occasional evenings and/or weekends as needed for program events. 

 

SALARY & BENEFITS 

  • Employment Status: Full-Time Salary 

  • Pay Range: $66,560 - $70,000, depending on experience (DOE) 

  • Health Benefits:  

  • Full-Time Employees: You are entitled to company-provided medical, dental, and vision benefits as well as life and long-term disability insurance paid at 100% by BGCP with additional buy up options beginning on your start date. 

  • Retirement Benefits: BGCP offers salary contributions to the 401(k) plan 

  • Comprehensive Paid Time-Off Policy, along with additional benefits 

  • Contributing to a thriving community for youth growth: Beyond measure
     

ONBOARDING PROCESS 

 

  • BGCP will cover all onboarding process requirements 

  • Complete LiveScan and Checkr background check 

  • Undergo a TB test 

  • Participate in mandatory onboarding training sessions 

 

Disclaimer: The above declarations are not intended to be an “all-inclusive” list of all duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. 

BGCP is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities for all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law. BGCP is dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively encourage candidates from diverse backgrounds to apply for positions within our organization, as we believe that diversity enriches our workplace and enhances the quality of our services. 

 

This position has been filled.