POSITION
Volunteer Assistant

OUR MISSION
To empower the youth in our community with equitable access to social, academic, and career opportunities to thrive

OUR VISION
All youth grow up to lead fulfilling lives fueled by their passions, talents, and a love of learning

OUR CORE VALUES
Curiosity, Respect, Ownership, Ganas, Unity, Equity

ORGANIZATION OVERVIEW
Boys & Girls Clubs of the Peninsula (BGCP) proudly stands as the largest expanded learning provider in San Mateo County, dedicated to empowering 5,400 TK-College students across 29 sites from East Palo Alto to Daly City. We believe talent is equally distributed across Silicon Valley, but opportunity is not, so we are committed to ensuring that socio-economically disadvantaged students have equitable access to the opportunities that will help them thrive in school and beyond. Students benefit from high-quality academic programs, captivating enrichment activities, and access to critical mental health services. With support from our staff, Board, and broader Team BGCP community, we strive to make our community a great place for all kids to grow up.

POSITION OVERVIEW
The Volunteer Assistant will play a pivotal role in supporting our volunteer team and ensuring the smooth execution of our events. Reporting to the Director of Community Engagement, this position requires a high level of attention to detail and effective communication skills, both in-person and online. You will be responsible for various tasks including event preparation and support, administrative duties related to volunteer management, and volunteer compliance.

ROLES & RESPONSIBILITIES

 

Event Support: 

  • Assist with volunteer event preparation, including ordering supplies and creating pre-event materials.

  • Organize and inventory materials prior to events and get all needed materials to event locations.

  • Provide on-site support during events, including setting up, signing in volunteers, guiding them to their locations, taking photos and cleaning up.

  • Replenish supplies as needed and ensure volunteers are positioned where they are most needed.

 

Administrative Support:

  • Support in managing our volunteer platform.

  • Send event reminders and follow-up emails to volunteers.

  • Maintain a centralized repository for volunteer photos.

  • Create and maintain a centralized calendar for program events and update consistently. 

  • Support data management related to volunteer activities and inquiries.

  • Manage the volunteer inbox, addressing program support inquiries and ensuring timely responses.

 

People Operations Support:

  • Collaborate with the People Operations team to ensure all volunteers complete necessary compliance requirements and maintain up-to-date records.

  • Review volunteer status on a weekly and monthly basis to ensure compliance.

 

*Perform additional relevant duties as assigned

 

QUALIFICATIONS

  • Exceptional attention to detail and organizational skills.

  • Excellent verbal and written communication skills, with the ability to engage effectively in person and online.

  • Strong customer service orientation.

  • Proficiency in administrative software, including VolunteerHub (VHub) and SmugMug, or the ability to quickly learn these platforms.

  • Previous experience in event support or volunteer management is a plus.

  • Ability to work independently and as part of a team.

  • Flexible and adaptable to changing priorities and tasks.

Physical Requirements and Work Environment

The usual and customary methods of performing the job's functions require the following physical demands: occasional lifting (up to 40 pounds), carrying, pushing, and/or pulling; some climbing and balancing; some stooping, kneeling, bending at the waist, reaching overhead, crouching, squating, and/or crawling; and significant fine finger dexterity. Generally the job requires 80% sitting, 20% walking & standing. Work environment noise level is usually moderate, but can be noisy at times. All requirements are subject to reasonable accommodations.

 

LOCATION

Menlo Park Office, Hybrid

 

WORK SCHEDULE

Monday - Friday, 9 am - 6 pm (with occasional evening and weekend events)



SALARY & BENEFITS

  • Employment Status: Full-Time, Salary Exempt

  • Pay Range: $66,560 - $71,560, depending on experience (DOE)

  • Health Benefits: 

    • Full-Time Employees: BGCP covers 100% of medical, dental, and vision premiums; 50% for dependents

  • Retirement Benefits: BGCP offers salary contributions to the 401(k) plan

  • Comprehensive Paid Time-Off Policy, along with additional benefits

  • Contributing to a thriving community for youth growth: Beyond measure


ONBOARDING PROCESS

  • BGCP will cover all onboarding process requirements

  • Complete LiveScan and Checkr background check

  • Undergo a TB test

  • Participate in mandatory onboarding training sessions

 

Disclaimer: The above declarations are not intended to be an “all-inclusive” list of all duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.

BGCP is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities for all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other protected characteristic under applicable law. BGCP is dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity. We actively encourage candidates from diverse backgrounds to apply for positions within our organization, as we believe that diversity enriches our workplace and enhances the quality of our services.

This position has been filled.