Responsibilities:

• Project Management and Process Development (40%)

• Cultivate and manage a master list of executive projects.

• Develop project plans for selected projects to ensure the ED and stakeholders understand key objectives, communicate effectively, and execute on-time with excellence.

• Create structure and focus for broad, ambiguous ideas that the Executive Director is exploring and bring forth recommendations for to move ideas into concrete activity/action plans in a timely manner.

• Track project progress against organizational metrics and goals; project manage stakeholders to ensure project completion

• Gather key performance indicator (KPI) data across the organization and present to the Executive Director along with proposed recommendations based on findings.

• Provide ad-hoc support on projects small to large (e.g. research, modeling, internal initiatives, expansion efforts, partnerships, etc.).

• Drive standardization efforts by creating formal Standard Operating Procedure (SOPs) to document processes and insights.

• Maintain and optimize workflow processes to drive efficiency in planning, reporting, and communication within the team. 

• Executive Team Support (40%)

• Oversee executive operations: prepare agendas, take notes, and assign action items, manage planning processes, support with board meeting prep.

• Support the productivity of leadership meetings by partnering with team members on planning, drafting the agenda, and tracking key actions including follow-up.

• Facilitate scheduling and complex calendar management on behalf of the Executive Director.

• Translate discussions and thoughts from executive meetings into implementable follow-up actions.

• Anticipate further needs and make recommendations to improve executive team effectiveness.

• Communications (20%)

• Liaise with key employees to understand challenges and priorities, summarize and communicate to the Executive Director and broader executive team.

• Provide and facilitate communication and follow-up between the Executive Director and other leaders on priority issues

• Support Executive Director communications and correspondence, including, but not limited to, responding to emails and drafting letters, while ensuring prompt, accurate, and appropriate responses.

• In collaboration with the ED, communicate on her behalf both internally and externally 

Qualifications

• Passionate commitment to Scratch’s educational mission and vision.

• 5+ years of project management experience, including market research and analysis. 

• Strong analytical skills – including analysis and synthesizing  of data, as well as drawing conclusions and creating recommendations based on data analysis.

• Demonstrated ability to be entrepreneurial and a self-starter.

• Ability to multitask and understand how to prioritize tasks based on importance vs. immediacy.

• Ability to collect and analyze data from multiple points from inside and outside the organization.

• Knowledge of business operations and corporate development and strategy.

• 3+ years of experience supporting an executive or executive team. Ability to work well with executives, and able to lead and influence across multiple levels and functions of an organization.

• Comfortable working in time-sensitive and rapidly evolving situations.

• High tolerance for ambiguity and complexity, while being efficient with limited resources.

• Mature judgment and discretion in keeping sensitive information confidential.

• Excellent oral and written communication skills, including basic copywriting skills.

• Advanced understanding of MS PowerPoint, Excel, and Word (or equivalent) to develop executive presentations and documents.

• Able to stand and lift 25 pounds

Additional information

Candidates for this position must be in the metro Boston area. Occasional travel to support in-person events may be required.

The salary range for this position at $118,100