ORGANIZATION SUMMARY: 

Think Small, Minnesota's leader in early learning, is dedicated to advancing early childhood care and education.  We are still committed to the principles that gave rise to our organization 50 years ago - that the quality of a child's early experiences greatly influences his or her success later in life and there is much that can be done to improve the quality of early childhood settings to optimize a child's development.

JOB DESCRIPTION:

Scholarship Case Manager Team Leader provides supervision to a team of Case Managers, maintain their own case load of scholarship children, and collaborates with other Case Manager Team Leaders and Program Leaders to provide oversight. Case Managers review and determine eligibility for applicants, Award children, and monitor their activity while awarded.   

RESPONSIBILITIES:     

  • Ensure best practice standards are implemented and maintained. 

  • Ensure quality and quantity and oversee day to day workflow. 

  • Train new staff in department practices and procedures. 

  • First line problem solving. 

  • Coordinate with other department team leaders for consistency across department 

  • Coordinate with department manager to meet all contractual and agency reporting timelines. 

  • Determine Family eligibility by processing applications 

  • Conduct weekly, monthly, and/or data checks 

  • Award scholarship to eligible children and monitor compliance with program policies, rules and procedures 

  • Communicate with and respond to inquiries from families, early learning programs and the general public. 

 QUALIFICATIONS:  

  • Bachelor’s degree in early childhood education, social work, human services or related field or equivalent combination of education and experience 

  • 2+ years’ experience in case management 

  • Demonstrated leadership experience in program development, implementation and/or compliance. 

  • Manage large caseload of clients 

  • Ability to establish and maintain effective relationships with management, staff, community partners and public 

  • Ability to handle a variety of tasks simultaneously 

  • Demonstrated customer service skills working with diverse communicates, clients and staff 

  • Must be proficient in Microsoft Office (Dynamics, Excel, Word, and Outlook) 

  • Good communication, organizational, and time management skills 

  • Ability to work independently as well as in a group environment 

ADDITIONAL INFORMATION: 

This position is available immediately and will have a hybrid work schedule with a mix of on-site and work from home days. Weekly on-site days are required. Applicants must reside within the 7-County Metro. 

Think Small offers a minimum of $46,000 for this position. 

BENEFITS

  • Comprehensive benefits package includes medical, dental, short- and long-term disability, life, vision, pet, critical illness, and long-term care insurance.

  • Medical and dependent care flex spending accounts, Health Savings Account (HS), legal and ID protection plans.

  • Pre-tax and ROTH 401k with employer match.

  • Generous paid time off: 23 days of sick/vacation time earned the first year PLUS 9 scheduled holidays and 4 floating holidays for those whose needs don't conform to the federal holiday calendar.

  • 6 weeks paid parent leave and infants-at-work program (available after 1 year of employment)

 

Join us in our mission to make a difference in the community and the lives of young children. If you have a passion and desire to drive organizational success, we encourage you to apply.

Think Small is an Equal Opportunity / Affirmative Action Employer.