Job Title:      Website Manager – Full Time

Department: Marketing and Sales

Reports To:   Senior Vice President, Marketing

 

 

Are you looking for a fun, inspiring place to work? We are looking for you! Arizona Science Center is an exciting, fast-paced, and hands-on environment for our guests and team.

 

At Arizona Science Center, we take pride in providing the perfect mix of fun, education, and excellent service to our guests of all ages. We are looking for talented, enthusiastic individuals to join our team!

POSITION SUMMARY

Arizona Science Center is seeking a Website Manager who is a proven leader who can create strong relationships with creative and technical teams. The Website Manager owns the strategy and management of AzScience.org. This person will work with members of the creative services team to create exceptional, engaging, and highly differentiated brand experiences. An ideal candidate will be up to date on the latest web technologies, craft and execute an organic growth strategy designed to convert traffic to qualified leads efficiently, and consistently monitor results to ensure our approach meets the established program KPIs and department goals.

ESSENTIAL DUTIES and RESPONSIBILITIES include but are not limited to, the following. 

  • Leads the development, implementation, launch and ongoing updates of the new AzScience.org

  • Participate in cross-functional collaboration to drive annual revenue and attendance goals, in alignment with the organization's balanced scorecard, using strategies informed by data analysis aimed at elevating web traffic, optimizing the path to purchase conversion rates, enhancing customer retention, and augmenting revenue through AzScience.org

    • Responsible for monthly reports and tracking of website analytics 

    • Develop an ongoing digital roadmap that continually iterates, tests, and improves the website

  • Manages our CMS and liaises with our web development agency on website maintenance, updates, and issues when they arise

  • Oversees, develops, and implements SEO strategies

    • Conduct keyword research to guide content teams

    • Review technical SEO issues and recommend fixes every month

    • Optimize website content, landing pages, and paid search copy

  • Collaborates with the Marketing Manager to deploy compelling copy, graphics, and videos developed to support web content needs

  • Ensures our website is fresh and current with engaging enhancements and relevant content

  • Continually explore and implement opportunities to monetize the AzScience.org website

  • Works cross-functionally to initiate web projects that help meet business objectives

  • Communicates campaign performance to the marketing team and other stakeholders with regular and ad-hoc reports

 

BENEFITS include but are not limited to, the following.

  • 21 paid days off annually, including holidays, birthdays, and vacation days

  • 10 days of accrued sick time

  • Medical, Dental, and Vision insurance

  • Life and Long-Term Disability Insurance

  • Employee Assistance Program

  • 401(k) retirement plan

  • Professional Development Opportunities

  • Family membership to Arizona Science Center and 600+ Association of Science and Technology Centers (ASTC)

  • Admission Exchange Program - Year-round complimentary admission for the employee and one guest to visit the Phoenix Zoo, Desert Botanical Garden, Phoenix Art Museum, Heard Museum, Arizona Museum of Natural History, etc. 

 

EQUAL EMPLOYMENT OPPORTUNITY

Arizona Science Center maintains a firm policy of equal employment opportunity for all employees and applicants.  We recruit, hire, train, promote, compensate and dismiss Employees based on such factors as experience, character, ability, and skill, without regard to race, color, religion, sex, sexual orientation, national origin or heritage, age, marital or veteran status, disability, citizenship, or any other status protected by federal, state or local law.

 

ACCOMMODATIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

 

EDUCATION and EXPERIENCE

Bachelor’s Degree (B.A.) or equivalent in marketing, advertising, communication studies, business administration, or related field from a four-year college or technical school; at least four years of related experience and/or training; or equivalent combination of education and experience.

 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. 

  • Experience developing plans for and executing website initiatives and SEO programs

  • Comprehensive website auditing and optimization experience

  • Technical depth to understand and diagnose web issues

  • Strong understanding of information architecture, user testing, interaction, and visual design

  • Experience in optimizing landing pages and user funnels

  • Understands financial performance, analysis and metrics to drive attendance, traffic and revenue

  • Strong verbal and written communication skills, with the ability to communicate effectively with external partners and within all levels of the organization.

  • Effective time management and organizational skills with a proactive, goal-oriented mindset

  • Strong intuition for prospect and customer-facing messaging and branding.

  • Visual design skills (e.g., Adobe Suite, InDesign, or Photoshop) to create basic digital assets

  • Must be able to work well both independently, and collaboratively within a team environment

 

SUPERVISORY RESPONSIBILITIES 

Does not have any day-to-day supervisory responsibilities.  However, the Website Manager may lead ad hoc tasks or project teams in conjunction with a special project and work with a rotation of interns.                        

 

POSITION TYPE/EXPECTED HOURS OF WORK

This position is full-time. Some weekend and evening work may be required.