Job Title               Data Entry Specialist

Reporting To:      Project Care Case Manager

Department:        Strategic Impact & Community Engagement

FLSA:                  Non-Exempt

This is a temporary position based on continued need and funding availability.

Core Values: Passion Dive in – Create enthusiasm and inspire others.

                     Authentic Be Real – Keep it honest and set the example.

                     Collaboration Live United Work together and mobilize for change.

                     Empowerment Own it – Be courageous and make it happen.

Overall Purpose of this Role: Responsible for supporting OUC Project CARE by completing various administrative and computer-system tasks.

Key Accountabilities:

·        Access various databases to review customer and account information.

·        Prepares source data for computer entry by compiling and sorting information.

·        Processes customer and account source documents by reviewing data for deficiencies.

·        Access, input, and retrieve information from the MAACLink client management system.

·        Communicate with clients via text/email to collect /verify account information.

·        Use Google texting platform to notify clients about the status of their application.

·        Maintains data entry requirements by following data program techniques and procedures.

·        Performs other duties as assigned.

 

Functional Competencies/Accountabilities:

Attributes & Behaviors:

·        Mission Focused: Create real social change that leads to better lives and healthier communities.

 

·        Relationship-Oriented: cultivate and manage relationships toward a common goal.

 

·        Collaborator: Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement.

 

·        Results-Driven: dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.

 

·        Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of the greater network.  

 

EDUCATION AND EXPERIENCE:

·        Associate’s degree or equivalent preferred.

·        Work requires good reading, writing and proofreading skills.  Must be able to edit, complete and assemble reports.

·        Proficiency with Microsoft Office products including Word, Excel, Outlook, and other relational databases required.

·        Experience working with spreadsheets and databases required.

·        Demonstrated ability to learn new and/or customized software.

·        Case management and/or prior experience with social services preferred.

·        Prior nonprofit experience preferred.

·        Must be able to prioritize heavy workload in fast-paced environment.

·        Must be able to maintain confidentiality.

·        Ability to clearly communicate orally and in writing.

·        Ability to work independently with minimal supervision.

·        Ability to compute basic mathematical functions.

·         Ability to employ critical thinking and problem solving skills.

·        Ability to employ organizational skills effectively.

 

PHYSICAL DEMANDS:

Physical demands include sitting for extended periods of time, possible bending and lifting approximately 25 pounds; regularly using the telephone and standard office equipment such as computers, copiers and fax machine, regularly moving between floors.  Reliable transportation required.  Job involves frequent and routinely intense public contact and protracted concentration.

EMPLOYER’S RIGHTS:

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification; is not intended to be an all-inclusive list of duties.  You may be required to perform other duties as assigned by your supervisor or management.  You will be evaluated in part based on your performance of the tasks listed in this job description.  Employees moving into this position work on a ninety (90) day introductory basis after assuming these responsibilities.

The employer has the right to revise this job description at any time.  The job description is not a contract for employment and either you or the employer may terminate at any time for any reason.