POSITION SUMMARY:
The Regional Sales Manager, Enterprise (East Coast) drives capital sales and adoption of Ekso Bionics technologies within the assigned territory. Responsibilities include but are not limited to: cold calling, account development, clinical demonstrations, training coordination, and relationships management across rehabilitation partners/networks. The role combines strategic business development with hands-on clinical and customer engagement to achieve quarterly sales goals and ensure customer success. Prefer candidates with experience in the rehabilitation sector. 

ESSENTIAL JOB FUNCTIONS:

  • Meeting Sales Goals as set by Ekso Bionics each quarter and on an annual basis
  • Responsible for client satisfaction and for creating positive customer experience – pre- and post-delivery.
  • Responsible for all communication to the institutional accounts in the sales region and for all activities that will be conducted at the Enterprise level.  
  • Participating in sales plan preparation. 
  • Plan, drive and implement various sales activities with potential customers including demonstrations, customer / clinical events, conferences and product demonstrations.
  • Participate in trade shows and other marketing as appropriate.
  • Manage customer data, opportunities, pipeline, and forecast in Salesforce and to internal management with high accuracy
  • Collaborate and communicate with Clinical Sales Application Specialist to ensure excellent communication to and experience with customers.
  • Coordinate product issues with customer service and field service organization to ensure customer satisfaction and ongoing product utilization
  • Participate in regular sales and marketing, corporate and other meetings, as required
  • Promote seamless communication between internal teams including but not limited to: Sales Support, Care Coordination, Clinical, and Customer Service teams  
  • Use CRM tool effectively to track activities, to report and track pipeline and opportunity progress, and provide market insights
  • Other sales and customer related activities as assigned.

POSITION REQUIREMENTS:

  • Minimum 4-6 years of proven success and experience in rehabilitation sales or medical device capital sales.
  • Self-driven and innovative problem solver of complex challenges.
  • Self-motivated, self-starter able to execute crisply with minimal direction.
  • Ability to identify new opportunities for selling products and services.
  • Ability to engage customers, new and old, in expanding opportunities with existing products.
  • High level of influencing, relationship building, negotiating and closing skills.
  • Ability to manage multiple customers; is extremely organized, with proven data tracking capabilities.
  • Ability to work in complex customer (business to business) buying centers / selling situations (multiple people influencing the buying decision).
  • Superb verbal, written, and graphical communication abilities.
  • Exceptional customer relations / service skills.
  • Must possess a high sense of urgency, initiative and common sense. Must present a professional demeanor and demonstrate an ability to work with a diverse group of individuals.
  • Must be energetic, work quickly and efficiently with detail and accuracy; able to effectively manage multiple priorities in a fast paced and dynamic environment.
  • Must be computer literate and must be proficient with all standard office equipment.
  • Proficient with CRM systems, Salesforce preferred, and standard business software
  • Must have excellent verbal and written communication skills. Requires effective communication, persuasion and technical skills to develop, present and implement ideas to corporate management and customers.
  • Must work independently and be able to prioritize numerous duties.  Ability to tolerate ambiguity across situations.
  • Prior managerial experience preferred.

EDUCATION:

  • Bachelor’s degree in Business or Healthcare related field.
  • Licensed in Physical or Occupational Therapy preferred. 

PHYSICAL REQUIREMENTS:

  • Must be comfortable with working remotely and frequent travel, navigating through cities of customer sites and events.
  • Comfortable with at least 50% travel.
  • Must be able to lift 50-75 lbs.