ActivTrak is a workforce productivity and analytics platform that helps organizations understand how people work, whether in-office or remote. Our cloud-based user activity monitoring platform collects and analyzes data and provides insights that help mid-market enterprises be more productive and compliant. We have more than 7,500 customers and over 100,000 users of our free version.
The Position & Responsibilities:
As the Technical Product Manager - Agent, you will have the opportunity to lead the product direction for our data collection and enrichment platform. Our activity collection agent is lightweight, resilient, highly scalable (currently deployed at 250,000+ computers and growing quickly), and supports Windows, Mac and Chrome. We are looking for a seasoned Technical Product Manager with strong experience managing complex end-point data collection solutions.
Lead the vision, prioritization and road map of our Agent solutions
Identify new areas of opportunity to collect user activity and contextual information
Deeply understand user and customer pain points through constant customer interaction
Translate business needs into requirements and user stories
Define the metrics, processes and monitoring systems to measure and ensure high reliability of our agents across our customer base
Interface with all functions (Engineering, Customer Success, Sales, Marketing, Operations, etc.) to deliver new versions and supporting tools to market
Work & collaborate with a high performing team of product managers and designers
Skills & Experience:
6-8 years of experience as a Product Manager with at least 4 years experience managing endpoint data collection agents or products
Hands-on expertise on highly technical solutions and infrastructure systems (e.g. operating systems, security, networks, etc.)
Curiosity and passion for problem solving (conceptually and analytically)
Comfortable with working in ambiguity, but also seek to minimize the unknown
Growth mindset, humility, and a burning desire to own your domain and your work
Excellent communication skills with both technical and non-technical audiences
Ability to deal with ambiguity and collaborate with different teams towards mutual goals
Experience technical support and/or systems engineering will be considered a plus
BS/BA required, MBA preferred
Why Should You Apply?
Learn from a dedicated team of peers and leadership. We value our team of diverse and talented individuals who come from different backgrounds and cultures
We promote employee development and growth opportunities. We care where you will be in 3, 5, and 10 years and we're invested in helping you get there
Competitive compensation packages including company stock options, bonus plan, health and dental plans, and company-sponsored 401k plan
Annual rideshare allowance
Employee referral bonuses to encourage the addition of great new people to the team
Casual office attire
Flexible time off and vacation
Position located in Austin or Dallas, TX (remote during COVID-19)
Also offered as a remote position
Limited physical demands
Moderate noise level
ActivTrak is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ActivTrak does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, or age.