Who we are:

Founded in 2014 and led by brothers Nate & Ben Checketts, Rhone is a premium wellness brand that creates best-in-class performance-driven apparel that is engineered for an active lifestyle. Rhone is dedicated to using their platform and products to address and discuss the complex issues that modern individuals face. From raising awareness around the mental health crisis to building mutually supportive communities to providing men and women with practical tools and resources to navigate relationships, Rhone seeks to support men and women while providing them with versatile clothing for every aspect of their daily routine. In addition to a robust E-commerce business, Rhone currently has more than 14 retail stores across the U.S., all of which are used for building community through various initiatives such as the brand's signature Mind & Muscle events. Rhone is also sold in 70 Equinox locations, and available nationwide at Nordstrom, Bloomingdale’s, Dillard’s, Von Maur, select CorePower Yoga locations, and more than 350 gyms and specialty stores across the country, with continued international expansion. 

 

About the role:

The Manager, Infrastructure & Security’s role is to serve as the leader in establishing a stable, secure, and efficient network and systems environment at Rhone’s HQ office and retail stores. This position will manage the provisioning and monitoring/auditing of systems hardware, software, and network; as well as establishing policies and procedures to align with Rhone’s business goals and compliance.  He/She will work as a lead to maintain and improve the company’s overall security stance and will serve as Project Manager for all security-related projects. 

 

What you’ll do:

  • Contribute to the design, documentation, and testing of Business Continuity and Disaster Recovery planning as required

  • Ensure the confidentiality, integrity, and availability of information being processed, stored, accessed, or transmitted on the network

  • Conduct security audits and ensure compliance with security policies for corporate and remote work environments

  • Manage user access provisioning and monitor access for all IT systems, including servers, networking equipment, end-user devices, operating systems, hardware, software, and SasS applications

  • Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties

  • Support the design and implementation of system architecture and interfaces using industry best practices

  • Ensure the needed level of infrastructure diagrams and documentation are produced and maintained

  • Forecast system demands and recommend upgrades, expansions, and reconfigurations for hardware in corporate headquarters and retail locations

  • Develop and maintain operational standards, policies, metrics, and procedures, ensuring overall excellence in IT operations

  • Manage vendor relationships and ensure service level agreements (SLAs) are met for hardware and security-related software

  • Develop reporting metrics, dashboards, and status reports, including performance against SLAs

  • Assist the team with project planning and other large collaboration efforts, while fostering an environment of open communication and problem-solving

  • Partner with Retail Operations to manage & support retail business processes and functionality-focused but not limited to Point of Sale front- and backend application and systems

  • Support store opening, closing, and relocation efforts from an IT perspective

  • Administer and manage Mobile Device Management (MDM) Software optimizing mobile security while protecting the company’s network

  • Partner with HR with onboarding new employees by setting up their workstations, ensuring secure access to internal systems, and providing IT orientation 

  • Maintain and troubleshoot company hardware, including video conferencing, computers, printers, and other peripherals for remote employees ensuring all equipment is in good working condition

 

What you’ll bring:

  • 5+ years of experience in infrastructure/security related field; including 2+ years managing projects and teams

  • Consumer product good experience required; retail experience preferred

  • Advanced knowledge of IT Infrastructure technology standards, guidelines and tools

  • Strong working knowledge of currently accepted information security standards, guidelines, and best practices

  • Superior process design and implementation skills

  • Excellent combination of analytical and planning skills

  • Experience managing multiple simultaneous projects and delivering infrastructure projects

  • Excellent communication skills, including both verbal, written, and interpersonal

  • Experience in large cross-functional teams influencing senior management and key stakeholders effectively across the organization

  • Ability to work independently and proactively in a fast-paced environment

  • Strong time management, prioritization, and organizational skills with the ability to react quickly on changing priorities

 

What you’ll get:

  • Access to benefits, including medical, dental, vision, & commuter benefits

  • 401K

  • Employee Assistance Program

  • Paid Time Off*

  • Generous Holiday Schedule

  • Flexible schedule and work-from-home days*

  • Company incentive plan 

  • Parental Leave*

  • Generous employee discount plus allotment

 

Job Type:  Full Time

Location:  Rhone HQ - Stamford, CT

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