About the Company:

Founded in 2014 by brothers Nate & Ben Checketts, Rhone is a premium men's wellness brand that creates best in class performance-driven apparel that is engineered for an active lifestyle. Rhone is dedicated to using their platform and products to address and discuss the complex issues that modern men face. From raising awareness around the mental health crisis, to building mutually supportive communities, to providing men with practical tools and resources to navigate relationships, Rhone seeks to support men while providing them with versatile clothing for every aspect of their daily routine. Currently, Rhone has more than ten retail stores across the U.S., all of which are used for building community through various initiatives such as the brand's signature Mind & Muscle events. Rhone is also sold in all Equinox locations, and available nationwide at Nordstrom, Bloomingdale’s, Dillard’s, SCHEELS, select CorePower Yoga locations, and more than 350 gyms and specialty stores across the country. Rhone is also a proud partner of Stitch Fix.  

About the role:

The Store Manager (SM) will set the culture for the brand and the store environment.  They are results driven and are responsible for the store’s overall performance including sales and profitability.  The SM will inspire, motivate and develop the store team ensuring that every customer has a positive and comfortable experience.  The SM will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered).  They should have a passion for fitness and living a healthy lifestyle.   

The Westport location is a new retail store planned to open this summer. The Westport Store Manager will hire and train the team and assist in new store opening logistics. This is an exciting opportunity for a seasoned Store Manager ready to take on a new challenge.

What you’ll do:

  • Recruit, select, and onboard employees who are passionate about pursuing progress in their own lives. Coach, develop and manage the performance of employees to create a scalable workforce that sets Rhone up for growth

  • Create and implement business strategies to attract new customers, drive traffic to the store  and increase profitability

  • Represent the brand, brand image, and culture during internal and external events

  • Exhibit business acumen as it relates to retail and store financial goals

  • Meet and exceed store sales targets and KPI’s

  • Train your team to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products

  • Ensure all Rhone team members deliver exceptional customer service as they represent the brand

  • Address customer complaints swiftly and completely showing empathy and compassion

  • Uphold operational standards,  providing a safe and clean store environment for your customers and your team

  • Maintain the stability and reputation of the store by complying with legal requirements.

  • Create and communicate the biweekly staff schedule in accordance with shifting business needs adhering to payroll goals as communicated by HQ business partners

  • Open and Close the store as needed

  • Maintain visual merchandising standards as communicated by HQ business partners

  • Ensure all shipping and receiving are processed efficiently and in a timely manner

  • Communicate inventory and assortment needs to HQ

  • Open to additional roles and responsibilities as deemed necessary

What you’ll bring: 

  • Proven experience in leadership and team development

  • 4+ years of retail leadership experience or equivalent consumer facing experience

  • Strong interpersonal communication and customer service skills

  • Strong organizational, time management and multi-tasking skills

  • A positive attitude and an upbeat personality

  • The ability to utilize technology effectively and engage with customers and your team to meet goals

  • The willingness to learn, be open to feedback and takes action as required

  • Ability to learn procedural knowledge acquired through on-the-job training

  • Commitment to career growth of self and others 

  • Ability and desire to build a collaborative, highly motivated, team

  • Proactive and experienced with networking 

  • Ability to work a flexible schedule, including holidays and weekends

  • Proficient in Google Suite, Point of Sale system(s), inventory management systems and labor scheduling systems

What you’ll get:

  • Company Health Benefits

  • Generous clothing discount and quarterly clothing allowance

  • Paid Time Off plan

  • Bonus Incentive Program

  • 10 Company Holidays annually 

  • 401(k) plan with Company matching 

Other details:

  • Primary location: Westport, CT

  • Reports to: Director of Retail

Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. 

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