About the Company:

Founded in 2014 by brothers Nate & Ben Checketts, Rhone is a premium men's wellness brand that creates best in class performance-driven apparel that is engineered for an active lifestyle. Rhone is dedicated to using their platform and products to address and discuss the complex issues that modern men face. From raising awareness around the mental health crisis, to building mutually supportive communities, to providing men with practical tools and resources to navigate relationships, Rhone seeks to support men while providing them with versatile clothing for every aspect of their daily routine. Currently, Rhone has more than ten retail stores across the U.S., all of which are used for building community through various initiatives such as the brand's signature Mind & Muscle events. Rhone is also sold in all Equinox locations, and available nationwide at Nordstrom, Bloomingdale’s, Dillard’s, SCHEELS, select CorePower Yoga locations, and more than 350 gyms and specialty stores across the country. Rhone is also a proud partner of Stitch Fix. More information can be found at www.Rhone.com.

 

About the role:

As a member of Store Leadership, the Assistant Store Manager (ASM) will lead and coach the store team ensuring that every customer has a positive and comfortable experience.  They will support the Store Manager in achieving store metrics and deliverables.  The ASM will be an ambassador of Rhone and a representation of its principles (Gritty, Responsible, Evolving, Authentic, and Team Centered).  They should have a passion for fitness and living a healthy lifestyle.   

What you’ll do:

  • Support the recruitment, selection, and onboarding of employees who are passionate about pursuing progress in their own lives

  • Support training of team members to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products

  • Inspire, motivate and empower team members to deliver an exceptional customer experience that is in line with the Rhone mission, vision and values

  • Act as the leader on the floor, driving store vision and purpose on the floor, as well as acting as the point of contact for all customer service and operational questions

  • Deliver results while putting the customer first and applying an omni-channel mindset

  • Address customer feedback and concerns striving to satisfy customer needs

  • Partner with Store Manager on strategies for achieving store performance targets

  • Partner with Store Manager on scheduling and payroll usage

  • Exemplify and uphold presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standards

  • Exemplify and uphold a neat and organized stockroom in accordance with Rhone’s organizational standards

  • Exemplify and uphold operational standards including shipping and receiving in accordance with Company standards

  • Understand and adhere to people safety policies and procedures to maintain a safe work environment.

  • Open and close the store in accordance with the opening and closing checklists.

  • Support diversity, encourage dialogue, and welcome diverse points of view

 

What you’ll bring: 

  • Proven experience in leadership and team development

  • 3+ years of retail leadership experience or equivalent consumer facing experience

  • Strong interpersonal communication and customer service skills

  • Strong organizational, time management and multitasking skills

  • A positive attitude and an upbeat personality

  • The ability to utilize technology effectively and engage with customers and your team to meet goals

  • The willingness to learn, be open to feedback and takes action as required

  • Ability to learn procedural knowledge acquired through on-the-job training

  • Ability to handle customer interactions and potential issues/concerns courteously and professionally

  • Ability and desire to work in a tight-knit team environment

 

Job Requirements:

  • Willing to work a flexible schedule including evenings, weekends, and holidays

  • Available to work up to 40 hours/5 days a week 

  • Must adhere to scheduled shifts with punctuality

  • Ability to lift 25 pounds

  • Comfortable climbing ladders, moving around regularly, and standing for extended periods

  • Must be legally authorized to work in the United States

  • Must be 18 years of age or older

 

What you’ll get:

  • Company Health Benefits

  • Generous clothing discount and quarterly clothing allowance

  • Paid Time Off plan

  • Bonus Incentive Program

  • 10 Company Holidays annually 

  • 401(k) plan with Company matching 


Other details:

  • Primary location: Flatiron District, NYC

  • Reports to: Store Manager

  • The hourly pay range for this role is $23-$30 per hour



Rhone Apparel, Inc is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.