About the Company:
Founded in 2014, Rhone is clothing made for the pursuit of progress. Engineered for an active lifestyle, Rhone fills the void between big box retailers and high-end yoga brands, delivering best in class products specifically for men. Currently, Rhone has seven retail stores with locations in New York, Connecticut, Massachusetts, and California. Rhone is also sold in all Equinox locations, at Nordstrom, Dillard’s, Peloton Studios and more than 350 gyms and specialty stores across the country. Rhone is also a proud partner of Stitch Fix.
About the role:
The Ecommerce Coordinator will support the eCommerce Senior Manager to drive the growth and optimization of Rhone.com. The role will be responsible for all day to day coordination and operations of the eCommerce/Omnichannel activities.
The position will focus on coordinating and implementing weekly site updates, content management, and site enhancements, as well as collaborating closely with all parts of the organization, including Merchandising, Web Development, Creative, and Performance / Brand Marketing partners. The ideal candidate has proven success at managing an eCommerce website, briefing and executing campaign launches, and experience steering and collaborating with agencies and other partners.
What you’ll do:
Execute weekly collection launches, sale campaigns, and special promotions on Rhone.com
Develop site content plans in collaboration with brand marketing and creative teams
Brief, maintain and update site content, collection pages, and other custom or curated page experiences
Provide a weekly report on development project timeline for site enhancement, monthly maintenance, site updates, and issues and bugs
Conduct daily, pre and post-deployment Q&A
Monitor key website metrics & share daily/weekly reporting
Liaison with the Customer Service team to help enhance our customers' online experience
Escalate feedback and input on/from customer issues
Support execution of eComm roadmap initiatives and work closely with the leadership team to develop plans for any new enhancements or initiatives to improve the digital experience and revenue growth
Report to the Sr. Manager of Ecommerce
What you’ll bring:
Bachelor’s Degree and 1+ years of experience in Ecommerce at a retail brand
Eager to work in a collaborative and fast-paced environment
Strong written and communication skills
Must be detailed oriented and able to manage multiple projects simultaneously
A desire to have fun while creating value for our customers!
Experience with Shopify Plus, or similar
Efficient in Microsoft Excel, Google suites, and project management tools
Comfort with Google Analytics
Position Type: Full Time
Reports to: Senior Manager, Ecommerce
Location: Greater NYC & CT Area