About the company:

Founded in 2014, Rhone is clothing made for the pursuit of progress. Engineered for an active lifestyle, Rhone fills the void between big box retailers and high-end yoga brands, delivering best in class products specifically for men. Currently, Rhone has six retail stores with locations in New York, Connecticut, Massachusetts, and California. Rhone is also sold in all Equinox locations, at Nordstrom, Dillard’s, Peloton Studios and more than 350 gyms and specialty stores across the country. Rhone is also a proud partner of Stitch Fix.

About the role:

The Retail Market Manager sets the culture for the brand, store environment and is responsible for their stores’ overall performance. This position will lead two stores to success in the same market.  In a young, growing company, this role is essential to securing Rhone’s future as the go to brand for performance apparel. We are looking for individuals to join us in our pursuit of progress as we seek to spread the Rhone ethos both online and offline. 

What you’ll do:

  • Recruit, select, and onboard employees who are passionate about pursuing progress in their own lives

  • Coach, develop, and manage the performance of employees to create a scalable workforce that sets Rhone up for growth

  • Create and implement business strategies to attract new customers, drive traffic to the stores  and increase profitability of their market

  • Represent the brand, brand image, and culture during internal and external events

  • Exhibit business acumen as it relates to retail and store financial goals

  • Meet and exceed store sales targets and KPI’s

  • Ensure all Rhone team members deliver exceptional customer service as they represent the brand

  • Address customer complaints swiftly and completely showing empathy and compassion

  • Uphold operational standards,  providing a safe and clean store environment for your customers and your team

  • Maintain the stability and reputation of the stores by complying with legal requirements

  • Create and communicate the staff schedule in accordance with shifting business needs

  • Train your team to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products

  • Open and Close the store as needed

  • Adhere to payroll goals as communicated by HQ

  • Maintain visual merchandising standards as communicated by HQ

  • Ensure all shipping and receiving is processed efficiently and in a timely manner

  • Communicate inventory and assortment needs to HQ

  • Open to additional roles and responsibilities as deemed necessary

What you’ll bring: 

  • 5+ years of retail leadership experience 

  • Multi-store leadership (preferred)

  • Pursuing progress in your own life and striving to be the best version of yourself

  • Strong interpersonal communication and customer service skills 

  • Proven success in staff development and leadership 

  • Commitment to the career growth of self and others 

  • Ability and desire to build a collaborative, highly motivated, team

  • Strong attention to detail 

  • Ability to receive and effectively communicate feedback 

  • Proactive and experienced with networking 

  • Ability to work a flexible schedule, including holidays and weekends

  • Excellent organizational skills

  • Proficient in Google Suite, Point of Sale system(s), inventory management systems and labor scheduling systems.  

What you’ll get:

  • PTO Plan

  • 10 Company paid holidays per year

  • Medical/Vision/Dental 

  • 401k

  • Commuter Benefits 

  • Generous Clothing discount plus quarterly clothing allotment

  • Monthly (virtual) company activities

Job Type: Full Time

Reports to: VP of Retail

Location: NYC, NY