About the company:
Founded in 2014, Rhone is clothing made for the pursuit of progress. Engineered for an active lifestyle, Rhone fills the void between big box retailers and high-end yoga brands, delivering best in class products specifically for men. Currently, Rhone has six retail stores with locations in New York, Connecticut, Massachusetts, and California. Rhone is also sold in all Equinox locations, at Nordstrom, Dillard’s, Peloton Studios and more than 350 gyms and specialty stores across the country. Rhone is also a proud partner of Stitch Fix.
About the role:
The Retail Market Manager sets the culture for the brand, store environment and is responsible for their stores’ overall performance. This position will lead two stores to success in the same market. In a young, growing company, this role is essential to securing Rhone’s future as the go to brand for performance apparel. We are looking for individuals to join us in our pursuit of progress as we seek to spread the Rhone ethos both online and offline.
What you’ll do:
Recruit, select, and onboard employees who are passionate about pursuing progress in their own lives
Coach, develop, and manage the performance of employees to create a scalable workforce that sets Rhone up for growth
Create and implement business strategies to attract new customers, drive traffic to the stores and increase profitability of their market
Represent the brand, brand image, and culture during internal and external events
Exhibit business acumen as it relates to retail and store financial goals
Meet and exceed store sales targets and KPI’s
Ensure all Rhone team members deliver exceptional customer service as they represent the brand
Address customer complaints swiftly and completely showing empathy and compassion
Uphold operational standards, providing a safe and clean store environment for your customers and your team
Maintain the stability and reputation of the stores by complying with legal requirements
Create and communicate the staff schedule in accordance with shifting business needs
Train your team to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products
Open and Close the store as needed
Adhere to payroll goals as communicated by HQ
Maintain visual merchandising standards as communicated by HQ
Ensure all shipping and receiving is processed efficiently and in a timely manner
Communicate inventory and assortment needs to HQ
Open to additional roles and responsibilities as deemed necessary
What you’ll bring:
5+ years of retail leadership experience
Multi-store leadership (preferred)
Pursuing progress in your own life and striving to be the best version of yourself
Strong interpersonal communication and customer service skills
Proven success in staff development and leadership
Commitment to the career growth of self and others
Ability and desire to build a collaborative, highly motivated, team
Strong attention to detail
Ability to receive and effectively communicate feedback
Proactive and experienced with networking
Ability to work a flexible schedule, including holidays and weekends
Excellent organizational skills
Proficient in Google Suite, Point of Sale system(s), inventory management systems and labor scheduling systems.
What you’ll get:
PTO Plan
10 Company paid holidays per year
Medical/Vision/Dental
401k
Commuter Benefits
Generous Clothing discount plus quarterly clothing allotment
Monthly (virtual) company activities
Job Type: Full Time
Reports to: VP of Retail
Location: NYC, NY