COMPANY OVERVIEW

Founded in 2014, Rhone is clothing made for the pursuit of progress. Engineered for an active lifestyle, Rhone fills the void between big box retailers and high-end yoga brands, delivering best in class products specifically for men. Currently, Rhone has three New York store locations: Flatiron, Hudson Yards, and Midtown Manhattan; a store in Connecticut at Chelsea Piers Stamford; and a store in Massachusetts on Newbury Street. Rhone is also sold in all Equinox locations, at Nordstrom, Dillard’s, Peloton Studios and more than 350 gyms and specialty stores across the country. Rhone is also a proud partner of Stitch Fix.

JOB DESCRIPTION: Retail Store Manager, Century City

We are looking for an experienced Store Manager to lead our retail efforts at our soon to open Century City location.  This consumer facing role will be vital in creating brand awareness, generating sales, and ensuring top notch customer experience.  The ideal candidate will be self motivated, highly driven, and exemplify our company values and principles.  

PRIMARY RESPONSIBILITIES
  • Create and implement business strategies to attract new customers, drive traffic to the store  and increase profitability

  • Deliver superb customer service through Rhone’s selling ceremony and ensure all team members uphold the same standard of service

  • Recruit, select, and onboard employees who are passionate about pursuing progress in their own lives

  • Coach, develop and manage performance of employees to create a scalable workforce that sets the new store up for growth

  • Represent the brand, brand image, and culture during internal and external events

  • Exhibit business acumen as it relates to retail and store financial goals

  • Meet and exceed store sales targets and KPI’s

  • Ensure all Rhone team members deliver exceptional customer service as they represent the brand

  • Address customer concerns swiftly and completely showing empathy and compassion

  • Uphold operational standards,  providing a safe and clean store environment for your customers and your team

  • Maintain the stability and reputation of the store by complying with legal requirements

  • Create and communicate the weekly staff schedule in accordance with shifting business needs

  • Train your team to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products

  • Open and Close the store as needed

  • Adhere to payroll goals as communicated by HQ

  • Maintain visual merchandising standards as communicated by HQ

  • Ensure all shipping and receiving is processed efficiently and in a timely manner

  • Communicate inventory and assortment needs to HQ

  • Open to additional roles and responsibilities as deemed necessary

REQUIREMENTS: 
  • 4+ years of retail leadership experience 

  • Proactive and experienced with networking within the LA Market

  • Previous experience in opening new stores 

  • Pursuing progress in your own life and striving to be the best version of yourself

  • Strong interpersonal communication and customer service skills 

  • Proven success in staff development and leadership 

  • Commitment to the career growth of self and others 

  • Track records of building collaborative, highly motivated, team

  • Strong attention to detail 

  • Capable to receive and effectively communicate feedback 

  • Ability to work a flexible schedule, including holidays and weekends

  • Excellent organizational skills

  • Proficient in Google Suite, Point of Sale system(s), inventory management systems and labor scheduling systems 

Job Type: Full Time

Location: Westfield Century City, Los Angeles, CA

Reports to: Retail Market Manager, LA