COMPANY OVERVIEW

Founded in 2014, Rhone is clothing made for the pursuit of progress. Engineered for an active lifestyle, Rhone fills the void between big box retailers and high-end yoga brands, delivering best in class products specifically for men. Currently, Rhone has three New York store locations: Flatiron, Hudson Yards, and Midtown Manhattan; a store in Connecticut at Chelsea Piers Stamford; and a store in Massachusetts on Newbury Street. Rhone is also sold in all Equinox locations, at Nordstrom, Dillard’s, Peloton Studios and more than 350 gyms and specialty stores across the country. Rhone is also a proud partner of Stitch Fix.

OPERATIONS SUPPORT SPECIALIST - Inventory Management

The Operations Support Specialist is an ‘athlete’ who thrives in fast-paced and constantly evolving environments. An integral part of our Operations team, you will support both day-to-day and long-term projects across outbound fulfillment, reverse logistics, and coordination with Rhone’s global supply chain partners. You will act as a ‘conductor’ ensuring the trains, planes, and automobiles that make Rhone run behind the scenes operate on time and without issue, and you’ll be ready to step in to create and deliver solutions when things don’t go 100% as planned. 

 PRIMARY RESPONSIBILITIES

  • Own, execute daily sync report between warehouse (3PL) inventory and host system (ERP) research and remedy discrepancies and identify root causes
  • Develop, implement and monitor key inventory functions through reporting and metrics involving inventory within the host system ERP and the 3rd party warehouse

  • Analyze, reconcile and process all inventory discrepancies/adjustments from cycle counts, book to book system comparisons, overages, shortages, returns and damages on a daily basis and notify all appropriate contacts

  • Perform thorough research and document inventory discrepancies using all available resources to identify root causes daily

  • Learn and become an expert on the warehouse management system (WMS) as related to configuration, capability and tools available for inventory management

  • Develop and promote standardization and documentation of best processes

  • Demonstrate expertise on 4 wall operations knowledge and the cause and effect of inventory transactions and movement to ensure fulfillment of customer orders and store transfers

  • Work cross functionally with internal teams addressing and effectively communicating inventory status updates

  • Be the point person representing inventory control on all special projects related to the 3PL warehouse and custom vendors

  • You will collaborate with our third-party warehouse partners to support scaling location and fulfillment volumes

  • You will work cross-functionally with all elements of the Rhone organization to identify, develop, and execute on actionable insights that improve the Rhone customer experience, our product, our business model, and our team 

    REQUIREMENTS 

    • You are naturally inquisitive, deeply analytical, and an independent thinker

    • You are a self-starter capable of operating semi-autonomously but always collaboratively 

    • You have strong interpersonal communication skills, particularly in delivering data-driven insights 

    • You are computer savvy, Excel proficient, data minded with the ability to communicate openly and easily

    • You can prioritize, structure, and manage complex cross-functional projects with multiple stakeholders 

    • You are a team player who is not afraid to take on assignments that appear above or beneath you 

    • Minimum three years’ experience in a warehouse environment in a specific inventory role

    • Proven skills with inventory analysis and reconciliation procedures

    • Available during weekends and nights during peak promotional periods

    • NetSuite experience a plus

    • You have attained a Bachelor’s degree or higher or equivalent experience

    BENEFITS 

    • Competitive Compensation 

    • 401k Incentive Savings Plan

    • Health, Dental, Vision, and other Ancillary Benefits 

    • Advancement Opportunities 

    • Open PTO Policy 

    • Weekly out of office team activities 


    Job Type: Full Time 

    Reports to: Warehouse Operations Manager 

    Location: Stamford, CT