COMPANY OVERVIEW
Rhone is a differentiated performance brand that offers premium apparel and gear to discerning men who strive to bring out the best of themselves and those around them. Our products are available through four distribution channels: our website (www.rhone.com); premium wholesale accounts such as Equinox, REI, Nordstrom, and Peloton; company-owned and operated retail locations; and custom corporate and group orders. The Rhone brand is beloved by consumers and press alike, and our products have been featured in publications such as The Wall Street Journal, Bloomberg, GQ, and Men’s Health, among others.
JOB DESCRIPTION: Flagship Sales Supervisor
The Rhone Sales Supervisor is responsible for driving sales and educating customers on the Rhone brand. They will be responsible for opening and closing the store as needed and for various administrative duties.
Primary Responsibilities
Act as the “Manager on Duty” when no manager is present in the store
Deliver exceptional customer service through building rapport and ensuring your customer’s needs are met
Drive sales and contribute to the overall success of the store’s goals
Quickly learn the customer’s needs and provide product recommendations that will help them achieve their goals
Communicate product feedback to the store manager
Be a Rhone product knowledge expert and educate customers of its features and benefits
Deliver in-the-moment feedback and recognition to Retail Sales Associates as needed
Support new-hire training and product education
Maintain presentation of the sales floor, product, signage, and displays in accordance with Rhone’s visual merchandising standards
Maintain a neat and organized stockroom in accordance with Rhone’s organizational standards
Build collaborative relationships with your peers and a willingness to help others succeed
Occasional janitorial duties as needed
Other roles and responsibilities as needed
Requirements/Qualifications
Pursuing progress in your own life and striving to be the best version of yourself
3+years of retail experience
Strong interpersonal communication and customer service skills
Ability and desire to work in a tight-knit team environment
Ability to work a flexible schedule, including holidays and weekends
Ability to climb stairs and lift 25 pounds
Excellent organizational skills
Basic computer competencies
Job Type: Full Time
Reports to: Store Manager
Location: 133 5th Avenue, NY, NY 10003