Syrinix, a UK based company with its USA HQ in Henderson, NV, develops and provides automated pipeline monitoring technologies for water utilities.  The Syrinix product set now has world-wide recognition with installations across the USA as well as in the UK, Middle East, and the Far East.  Building on that success, and the critical requirement of ensuring quality installations for every customer, Syrinix is seeking to increase its capability in the USA with the appointment of a Sales Administrator for its Henderson office.  A strong team player, but able to work on their own initiative, the successful applicant must have experience in managing sales order and procurement processes, including the use of Finance Systems such as Sage.

Role and Responsibilities

  • To provide administration support to the USA field operations and business development teams in the USA including developing and implementing administrative systems, ordering supplies as required, recording office expenditure and support budget management
  • To liaise with the UK head office including the finance team
  • To be the point of contact in the office for customer calls
  • With some knowledge of import/export procedures and documentation, to receive shipments of products, spares etc, record, store and allocate hardware accordingly and dispatch to customers and field service teams as required
  • Use of the Sage 200 financial system to support with accurate sales order processing, invoicing, supplier and customer management
  • Use of CRM database (ideally Salesforce) and extraction of key data for budget preparation
  • Support for sales administration and sales order processing including liaising with the UK, overseeing delivery and installation schedules as required.
  • Establishment and management of supplier accounts agreements as required.
  • Frequent liaison with domestic and international colleagues including report preparation and submission
  • Strong communication skills, written and verbal
  • Pleasant, customer focussed manner 

Key Required Skills

  • Approachable with good interpersonal and communication skills
  • Strong team player capable of working effectively with customers and colleagues across the Company both within the USA and internationally.
  • Strong financial and administrative skills, coupled with good planning and time management skills and attention to detail to ensure tasks are progressed effectively and to time.
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