Who we are:
Dahua Technology USA Inc. is a subsidiary of Dahua Technology, a global leader of video surveillance equipment manufacturing, according to an Omdia 2020 report. Dahua’s expertise in designing and manufacturing video surveillance products for professional applications spans over 20 years — with over 1,700 patents filed and 6,000 plus R&D professionals. Our comprehensive solutions comprise a wide range of features, including video management software and award-winning surveillance cameras. Our dual emphasis on constant technological innovation and client support helps us deliver exceptional quality, reliability, and stability to both our end users and reseller partners.
What you will be doing:
You will be responsible for the development and delivery of Technical Certification curriculum to internal staff and outside customers/vendors/distributors as needed. Our primary training is conducted in eLearning/Online Training form (OLT) and will include some Instructor lead trainings as well (ILT). The courses developed will mostly be in eLearning form, which will include the need for you to study and test various products in-depth so that you are able to develop the courses with minimal help from subject matter experts. The Technical courses you will need to create will focus on Installation, configuration and setup of the product or solution. Some travel may be required based on customer needs but most will be virtual so must be comfortable delivery training either in person or virtually. Additionally, you will help manage the existing Moodle based Learning Management System (LMS), and add new users with the correct permissions.
What your primary responsibilities will be:
- Identify, assess, and analyze business requirements and training gaps to design effective Technical and departmental process training
- Identify instructional end goals and create content that matches them
- Creating engaging learning activities and compelling course content via tested instructional design theories, practice and methods. You will create the OLT content, write scripts, record narration and perform video editing and slide animations
- Create Technical Certification training for both Internal and external audiences in both ILT and OLT formats
- Deliver Sales or Technical ILTs in person, as well as via Webinar. Some travel will be required, but only when safe to do so
- Collaborate with Stakeholders and Subject Matter Experts (SMEs) to develop Audience-specific content, identify optimum delivery methods, and build assessments and tests
- Maintain project documentation and course folders
What you will need:
- Experience in delivering and developing technical training
- Effective Business writing skills and fluent in spoken and written English
- Ability to write effective copy, instructional text and create video clips
- 2 years in a Technical role within the electronics industry
- Technically savvy in either Video, Digital Imaging or IP networking concepts
- Top-notch verbal, written, and interpersonal skills
- Outstanding listening skills and attention to detail • Ability to manage multiple tasks in a fast paced environment
- Excellent organizational and computer skills including computer fluency in MS Office
Physical Demands:
- Must be able to remain in a stationary position 50% of the time if needed
- May be required to stand for long periods of time
- Constantly operates a computer and possibly other work related machinery
- Frequent, continual, intermittent flexing, or rotation of the wrist(s) and spine including repetitive motions
- Constantly receiving detailed information through oral communication
- Constant talking, expressing, or exchanging ideas by means of verbal communication
- Constant clarity of vision at near and/or far distances
- May be exposed to outdoor weather conditions and noise levels
Why do you want to work for us?
We are proud of what we do and who we are. At Dahua Technology, you will be surrounded by a team that is dedicated, bright, and enthusiastic about both technology and security solutions. We are always trying to find new ways to improve our methodology, our operations, and raising the bar in our industry. We are a culture built on taking care of each other, our customers, and above all else – offering a solution that works for all.
In addition, we offer the below benefits
- We offer full benefits (medical, dental, vision, life insurance) to make sure you take care of yourself and your family
- A retirement contribution plan to make sure your future is taken care of
- Parental leave when you have a new baby because let’s be honest, we all need some extra sleep and cuddle time with a newborn
- Paid Time Off to spend a day at Disneyland, sip cocktails by the beach, or maybe even just veg out in front of the TV
- Paid Holidays because we believe in celebrating the important milestones in our country (plus some added time off to hang with loved ones or rest)
- An overly excited (but well-intentioned) HR Manager who will welcome you to the team with open arms