New Destiny’s mission is to end the cycle of domestic violence and homelessness for low-income families and individuals by developing and connecting them to safe, permanent, affordable housing and services. To achieve its mission, New Destiny builds and manages housing with on-site services; offers innovative programs that assist survivors in finding and retaining affordable housing; and works to expand access to permanent housing resources for survivors. New Destiny is the largest provider of supportive housing for domestic violence survivors in New York and is a leading advocate in the effort to obtain the resources needed to end family homelessness in New York City.
Job Title - Case Manager- Anderson
FLSA Status - Non-Exempt
Reports to - Program Director
Department - Family Support Program
Location - 1070 Anderson Ave. Bronx, NY 10452
Job Purpose
New Destiny’s mission is to end the cycle of domestic violence and homelessness for low-income families and individuals by developing and connecting them to safe, permanent, affordable housing and services. To achieve its mission, New Destiny builds and manages housing with on-site services; offers innovative programs that assist survivors in finding and retaining affordable housing; and works to expand access to permanent housing resources for survivors. New Destiny is the largest provider of supportive housing for domestic violence survivors in New York and is a leading advocate in the effort to obtain the resources needed to end family homelessness in New York City.
Duties and Responsibilities
Case Management Responsibilities:
• Provide comprehensive case management services to a caseload of 20-25 tenants, including counseling services, crisis intervention, and other appropriate supportive services.
• Develop programming and activities in collaboration with the Program Director and the families.
• Work with tenants on caseload to create and implement annual wellness plans to meet individual goals.
• Conduct annual assessments with tenants to assess stability and ongoing social service needs.
• Plan and implement age-appropriate therapeutic activities for children.
• Research, organize and implement afterschool programming and occasional weekend activities.
• Build connections in the community and provide referrals to stabilizing community programming, including recreational activities, mental health services, physical health services, employment enhancement services, etc.
• Work with families to follow-up with schools, clinics, and other providers where appropriate.
• Contribute to the program database of borough-specific and city-wide educational and recreational programs.
• Maintain a strong relationship with New Destiny Housing’s Housing Stability Services team members who are providing Health and Wellness and Financial Coaching on-site to tenants. This includes following up with referrals and assisting with connection to services.
Administrative Responsibilities:
• Attend weekly supervision meetings with the Program Director.
• Enter all tenant contacts and group work into ECM on a regular basis.
• Collect and maintain information on children and families (report cards, skills evaluation,
surveys, etc.).
• Conduct monthly meetings and case conferences with Family Support Program staff.
• Maintain up-to-date case files and ensure all data is inputted into the case management database.
• Contribute to the development of best practices for the Family Support Program.
• Work with volunteers and interns to enrich youth and family events.
• Other duties as assigned by the Program Director.
Qualifications
• Bachelor’s degree required. A BSW or BA/S in the areas of Psychology, Sociology, Early Education preferred.
• Must have knowledge of services in the Bronx.
• A minimum of 2 to 4 years of direct service experience preferred.
• Knowledge and experience assisting individuals to access resources in the areas of housing stability, health &mental health, and food security.
• Proven track record in engaging children and adults who have experienced homelessness and domestic violence preferred.
• Able and willing to work independently and in partnership with the program director.
• Ability to be empathetic, creative, and resourceful. Experience with trauma-informed care preferred.
• The ideal candidate is a person who is highly organized, flexible, and resourceful.
• Strong written and oral communication skills, computer literacy and sound judgment.
• Bilingual Spanish/English strongly preferred.
Compensation/Benefits
$57,000 a year with competitive benefits. This is a full-time position with a benefits package including medical, dental, vision, short disability, PTO paid holidays and 401(k). EOE.