Van Leeuwen Ice Cream is hiring a full-time Catering + Events Sales Coordinator, based out of Williamsburg, Brooklyn. This is a great opportunity for an experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as the company embarks on its next stage of growth. The ideal candidate is someone who is organized, excels in client management, is a guest service pro, enjoys problem solving, and can thrive in a fast-paced environment (and loves ice cream!).
As the Catering + Events Sales Coordinator, you are the lead for event and catering sales in the New York City and Los Angeles markets. This person will work with the Business Development Manager to drive catering and event sales by developing and maintaining relationships with potential and existing clients, and overseeing the full sales cycle from inquiry to close.
JOB RESPONSIBILITIES
SALES / CLIENT MANAGEMENT
- Respond to all catering and event inquiries in a timely manner
- Engage with potential and existing clients through phone and email correspondence
- Provide exceptional customer service from initial inquiry through event development, negotiation, event execution, and post event follow up
- Maximize revenue for each event by offering comprehensive packages and upsell items
- Create proposals, contracts, invoices, and BEOs using Tripleseat, NetSuite, and Square
- Develop and maintain client relationships
- Identify new sales leads and opportunities
OPERATIONS
- Work directly with the Events General Manager to communicate and coordinate all event logistics and execution
- Work directly with retail and third party delivery partners to schedule and execute catering orders
- Attend and manage on-site execution of events from load in, to execution and load out, as needed
JOB REQUIREMENTS
- 2+ years of experience in catering, events, or hospitality
- Has a track record of success in driving catering and events sales
- Strong attention to detail and highly organized
- Excellent verbal and written communication skills
- Proven ability to work in a fast-paced environment and meet deadlines
- Strong problem-solving skills with initiative and follow through
- Enthusiastic, self-motivated sales driven individual who has a natural desire to exceed client expectations, and is excited to build and optimize Van Leeuwen’s presence in the catering + events space
- Experience using CRM software
- Availability to work flexible hours, including weekends, during peak season to meet business demands
PERKS + BENEFITS
- Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
- Medical, Dental + Vision Insurance with 70% Employer Contribution
- 401k with up to 4% Employer Match
- Cell Phone Reimbursement Plan
- Wellness Reimbursement Plan
- Paid Employee Sabbatical after 4 years of Employment
- Paid Time Off - 3 Weeks / 120 Hours Total
- Paid Sick Time