Van Leeuwen Ice Cream is hiring a full-time Food Safety + Quality Assurance Manager based out of our New York City office. This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as the company embarks on its next stage of accelerated growth. The ideal candidate has strong experience in food manufacturing (dairy is a plus!), is well-versed in CPG quality assurance protocols, is a confident trainer, and can thrive in a fast-paced environment (and loves ice cream!).
The Food Safety + Quality Assurance Manager is responsible for leading the food safety and quality assurance department at the manufacturing facility in Greenpoint, Brooklyn and across Van Leeuwen’s retail scoop shops. He or she will lead all food safety and quality assurance initiatives including quality testing, certification audits, risk management, and employee training.
RESPONSIBILITIES
- Create, enforce, and maintain Van Leeuwen’s food safety and quality assurance standards across both the manufacturing facility and the retail scoop shops
- Provide approval of current and new vendors, co-manufacturers, co-packers, and other extensions of the supply chain through risk assessments, internal audits, corrective actions, and preventative measures
- Report key metrics on manufacturing performance and conformance to standards, including leading quality reviews for external manufacturing
- Investigate and resolve issues involving non-conforming material, out-of-specification events, and consumer complaints
- Conduct regular food safety audits at our manufacturing facility and use appropriate tools to report results
- Translate data and risk assessment outcomes into practical strategies for the supply chain network to support the food safety and quality assurance agenda
- Train all new manufacturing employees on good manufacturing practices, and retrain existing employees on new safety protocols
- Partner with manufacturing leadership to write and implement SOPs to maintain a safe work environment and safe product
- Submit product tests to appropriate laboratories and make corrective action recommendations as needed
- Facilitate third party audits and/or certifications for FDA, SQF, Kosher, & Non-GMO
REQUIREMENTS
- 3-5 years of experience as a food safety + quality assurance leader in a food production capacity, experience in dairy production a plus
- Demonstrated knowledge and experience in food safety, with in-depth knowledge of quality assurance, HACCP, and food safety management standards, including auditing for compliance in CPGs
- Proven leader of people
- Demonstrated strengths in written and verbal communication, project management, and training
- Bachelor’s degree in Food Science, Chemistry, Engineering or related technical field; higher degrees desirable
- Additional desirable qualifications: certifications in HACCP, PCQI, and GFSI auditing schemes (SQF, FSSC 22000, BRC, AIB, etc); credentials in microbiology and/or statistical analysis
PERKS + BENEFITS
- Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
- Medical, Dental + Vision Insurance with 70% Employer Contribution
- 401k with up to 4% Employer Match
- Cell Phone Reimbursement Plan
- Wellness Reimbursement Plan
- Paid Employee Sabbatical after 4 years of Employment
- Paid Time Off - 3 Weeks / 120 Hours Total
- Paid Sick Time