Full Time Store Leads at Van Leeuwen's Scoop Shops have made on average up to $29 per hour (this includes hourly rate + Tips). 

RESPONSIBILITIES

• Train, coach, supervise and provide support to store team members 

• Anticipates customer and store needs by constantly evaluating environment and customers

• Keeps tabs on the team morale to ensure team is staying positive and productive

• Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to team members on shift to ensure operational excellence

• Delivers excellent customer service and steps in to assist team members on shift with customers who might need additional assistance 

• Executes store operations during scheduled shifts including organizing opening and closing duties as assigned and deploying labor as needed to keep up with store volume

• Deeply understands the Van Leeuwen menu and provides quality product to our customer

• Follows all policies and procedures and keeps tabs on employees on shift to ensure they are following protocol as well

• Maintains availability that includes at least two weekend days (Fri, Sat, Sun) plus any days deemed necessary by retail leadership based on store needs

REQUIREMENTS 

• 1+ years of management experience in food service (quick service a plus)

• Food handlers license

• Able to push/pull/lift 50 lbs. of weight

• Excellent communication and problem-solving skills

• Excellent organizational skills

• Ability to train and coach team members 

• Ability to multitask