Role: 

An Appointment Setter at Dental Implant Machine schedules qualified appointments for our client partners. Candidates for this role will be responsible for providing a world class experience with dental implant leads, our client partners and internal team members by communicating professionally by phone, email, text and in-person.

 

This position offers a competitive salary and the opportunity to earn monthly bonuses. Experience in a dental or call center position is preferred.

 

This role is able to be done from a remote, work-from-home environment, anywhere in the United States. Our team have loved this flexibility. We are willing to be flexible as needed to accommodate certain schedules.

 

*Ability to speak Spanish is not required, but would be considered a plus. 

 

Responsibilities:

1. Become educated on dental implants to the point where one can explain the features and benefits to someone who is unfamiliar with dental implants
2. Become a dental implant sales expert
3. Call inbound leads who have shown an interest in dental implants
4. Answer inbound and make outbound phone calls to leads inquiring about dental implants
5. Communicate via phone, text and email with leads who want dental implants
6. Qualify leads, understand the types of dental implant consultations clients would like to set
7. Using the Doctor’s schedule, set appointments as soon as possible for a free consultation with the doctor
8. Keep track of patients, take good notes, and follow processes in our software
9. Help team members and those you interact with be successful, treat them with respect, and help make an inclusive environment where they enjoy working
10. Act as a leader within the company
11. Report to the Setter Center Manager

 

Requirements:

1. SPANISH SPEAKER
2. Be a people person, energetic, outgoing, and friendly
3. Account management experience
4. Have excellent written and verbal communication
5. Be highly organized with the ability to quickly process information and make decisions
6. Experience with Google Suite (GMail, Drive, Docs, Sheets)
7. Work well in a team and alone (get the job done with little supervision)
8. Comfortable using a variety of software applications
9. Self-motivated, enthusiastic team player that excels in a fast-paced environment
10. Excellent and effective communication skills (verbal and written)
11. Strong negotiation, and problem-solving capabilities
12. Customer service knowledge
13. Multitask, prioritize, and manage time efficiently

 

Benefits:

1. Flexible work-from-home environment
2. Work/Life balance
3. Weekly lunch stipend
4. 13 Paid Holidays per year
5. 12 PTO days per year
6. Access to benefits such as Medical, Dental, Vision, Life, Accident, Disability, HSA, and 401(k)
7. Work for an industry leader, doing meaningful work that truly changes the lives of people every day