Summary:
The Market Development Manager (MDM) works with the Regional Sales Director to develop and support distributors and customers within a clinical territory. The MDM provides expert clinical product and technical assistance and training to health care professionals on the effective use of Catalyst OrthoScience products.
Position Responsibilities:
· Travel to customers and potential customer’s facilities, providing them with information and support as required to secure business, including building/maintaining relationships with top executives within customer organizations to help expedite growth.
· Development and execution of a clinical territory coverage plan by working with the Regional Sales Director and Vice President of Sales, which defines the type of support required to meet territory sales goals.
· Provide expert clinical product and technical assistance and training to health care professionals on the effective use of Catalyst OrthoScience products in a manner that leads to meeting and exceeding business goals.
· Educate customers on Catalyst OrthoScience products to optimize effective usage by providing technical and clinical information and in-service trainings.
· Stay current on company product instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature.
· Manage customer product evaluation process by working effectively with all members/departments of health care organization.
· Evaluate territory performance and project growth in conjunction with the sales team.
· Communicate customer requirements and request support from other departments as necessary to assist in achieving established objectives.
· Travel outside his/her assigned territory as needed to support the clinical needs of the business.
· Assure that sales activities in the territory comply with company policies and procedures.
· Recommend to the company areas of future growth potential such as acquisitions, new market strategies, etc.
· Assist in establishing sales objectives for territory in cooperation with management.
· Provide timely reporting of field activities and special reporting to assist in business and product planning.
· Participate in surgical procedures in support of customers training activities.
· Participate in the protocol development and execution of various clinical research studies.
· Provide timely, accurate forecast of sales by customer and product.
· Participate and occasionally manage trade show activity when assigned.
Qualifications:
· Bachelor’s Degree preferred, Registered Nurse with OR experience
· Seven (7) years minimum experience in medical device sales.
· Demonstrate strong analytical skills.
· Excellent communication skills: written and oral
· Excellent presentation and customer interface skills
· Skilled in Microsoft Outlook, Excel, Word, Power Point, Concur and the Internet
· Technical knowledge of surgical procedures and O.R. protocols.
· Able to clear vendor credentialing within the United States of America