Position Summary 

Wellbox is a growing healthcare company that provides innovative chronic, preventative, and virtual care management solutions. These comprehensive solutions help assess and improve the health outcomes of our patients. 

As a direct result of the number of COVID-19 tests being performed all over the country, it has become increasingly difficult for test results to be delivered to impacted patients in a timely and efficient manner. This has overburdened the healthcare system and decreased the quality of care patients are able to receive. 

Wellbox has recently been engaged by a company performing COVID-19 tests to assist with this challenge. 

Wellbox nurses will be providing high-quality telephonic interactions with patients who have been tested for COVID-19, sharing their results with them, providing the necessary information, and answering their questions and concerns. 

Work Environment 

This job operates in a professional, remote environment. This role routinely uses standard office equipment. 

Position Type and Expected Hours of Work 

This is a temporary, full-time position. We are seeking a candidate to work Monday - Friday from 3 pm - 11 pm PST. This is a remote position and nurses will be expected to be working in a dedicated office space, free from outside noise and in a HIPAA compliant fashion.  

Essential Functions 

  • Contacts patients with results from their COVID-19 test 

  • Receives inbound calls from patients and utilizes the Wellbox Operating System to look up patient information and report test results 

  • Educates patients on recommended protocols to follow in cases of positive test results 

  • Provides general education about COVID-19 

Required Education and Experience 

  • Two or more years of nursing experience with active LPN or LVN license 

  • Knowledge of Microsoft Office 365 including Outlook, Excel, and SharePoint 

  • Capable of making independent decisions with the use of good critical thinking and problem-solving skills 

  • Excellent verbal, written, and listening skills 

  • Understanding and comfortability working with Phrase Express and Wellbox Operating System a plus 

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