Position Summary

Wellbox is a growing healthcare company dedicated to helping people live healthier, happier lives. We do this by providing comprehensive and preventative virtual care solutions that are delivered by an elite team of experienced registered nurses. Without all of our incredible team members, we wouldn’t be able to make the positive impact that we do. If this mission resonates with you, we invite you to join us.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       Contacts 150+ program eligible patients by outbound phone calls daily and provides education and information on the Chronic Care Management (CCM) program

·       Engages with patients over the phone and identifies how CCM could benefit them the most to better explain the value it can bring them

·       Meets or exceeds weekly and monthly production quotas

Position Type and Expected Hours of Work

This is a full-time, remote position. The hours for this position may vary, but will primarily be 11:30 am - 8 pm EST.

Required Education, Experience, and Competencies

·       Medical Assistant (MA) strongly preferred

·       Minimum one-year call center experience, healthcare setting preferred

·       Must have a clear and pleasant speaking voice

·       Energetic personality

·       Self-starter who thrives in a fast-paced and quota-driven environment

·       Proven experience meeting or exceeding goals in a call center environment

·       Must be bilingual English/ Spanish