Position Summary

Wellbox is a growing healthcare company that provides innovative chronic, preventative, and virtual care management solutions. These comprehensive solutions help assess and improve the health outcomes of our patients.

We work in a wide variety of Electronic Health Records, databases, and billing systems. This position will provide the employee a diverse wealth of experience in managing medical data and supporting our Data and Innovation teams.

Essential Functions

·         Assist with internal data collection, processing, and reporting

·         Update Practice info pages with new videos, guides, and updates

·         Manage Microsoft Teams Groups

·         Manage credential deactivations by communicating with practices, updating LastPass, and updating Spreadsheets

·         Login setup training for new clinical staff’s EHRs

·         Login troubleshooting and password assistance

·         Assist in editing EHR Training videos

Work Environment

This job operates in a professional environment. This role routinely uses standard office equipment.

Physical Demands

This is largely a sedentary role; however, some equipment setup may be required.

Position Type and Expected Hours of Work

This is a regular, full-time position. The standard operating hours of Wellbox is Monday through Friday, 8am – 4:30pm. 

Required Education and Experience

·         Bachelor’s degree or equivalent work-experience

·         1 – 2 years applicable experience

·         Understanding basic database structures and concepts

·         Experience with Microsoft applications including Excel and Access

·         Electronic Health Record (EHR) experience

·         Helpdesk database experience a plus

·        Experience with LastPass, Spiceworks, SharePoint, OneNote, TeamViewer, GoToMeeting, Zoom, WebEx, VPNs, Quicksight, Mirth, SQL, a plus

·         Ability to work autonomously and manage time effectively 

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