We are:
Maven Group, LLC. was formed to bring experience fueled ingenuity to advancing our customer missions and goals through strategic use of technology. We have developed a niche for bringing an independent, informed perspective to assessment of our customer's infrastructure, innovative portfolio solutions, and targeted support for the implementation of those solutions.
You are:
An IT Specialist IV who thrives on ensuring technology is optimized for citizen experience and operation efficiencies.
Your skills and knowledge include:
- Considerable knowledge of appropriate computer programming languages and techniques.
- Considerable knowledge of operation, characteristics, and capabilities of computer hardware and peripherals, storage devices, desktop and enterprise software, mobile device management, and imaging.
- Strong analytical skills.
- Strong customer service skills including analytics and communication.
- Awareness of budgetary and planning techniques and procedures.
- Ability to convert user specifications into a successful data processing application.
- Ability to communicate effectively, orally and in writing.
- Ability to evaluate system performance.
- Ability to evaluate and estimate system development costs.
- Ability to establish and maintain effective working relationships.
- Ability to work under pressure from deadlines.
- Knowledge of supervisory principles and practices.
Examples of work you may perform include:
- Performing advanced diagnosis and troubleshooting of computer hardware and software issues.
- Providing instruction and guidance of global issues to end users.
- Providing vendor management and working with vendors to find resolutions to complex issues.
- Managing contract and IT procurement functions for agency-wide departments and programs.
- Ensuring compliance with, and adhering to, change management process.
- Reviewing and recommending computer lifecycle purchases and executing annual plan/schedule for computer deployments.
- Member of IT steering committees.
- Assisting with major project’s research, scope definition, design, and implementation.
- Collaborating with other IT unit leaders to establish optimal solutions.
- May supervise staff, assign work, review tasks, and ensure effective resolution of issues.
- Performing related duties as required.
Specific Qualifications
EDUCATION/EXPERIENCE
- Bachelor’s degree in computer science AND two (2) or more years of experience in computer or network support, programming or analysis, or database administration
OR - Associate’s degree in computer science or college-level coursework that includes 15 computer science credits AND four (4) or more years of experience in computer or network support, programming or analysis, or database administration
OR - Six (6) or more years of experience in computer or network support, programming or analysis, or database administration.