Position Summary

The Medacta Academy Associate (MAA), will support the Medacta Academy Managers and focus on training of the product, programs and operations for new Agents and Direct Sales Personnel. They will help with transitional case coverage in expanding markets under the guidance of an assigned Medacta Academy Manager. The MAA position may emphasize focus on a particular product segment with additional product segment support requirement, i.e. Sports Medicine focus with Knee, Hip and Shoulder responsibilities. This position will report to a Manager of Medacta Academy-US. The goal of this position is to prepare the individual over a 4-8 month timeframe to transition into a field territory position or product management role. The MAA will be expected to travel to several venues to expand their knowledge and experience of techniques and applications of Medacta products under the guidance of the Academy Team. The MAA may be asked to fill a short-term field opening prior to being assigned their own permanent territory. The MAA will most likely be required to relocate within a regional geography as part of their employment agreement.


Job Specifications






Minimum Educational Requirements

B.S. Degree and/or professional

certification in a medical profession.




Minimum Experience Requirements

Minimum 2 years sales experience or position focused on patient care.

Medical experience is preferred but not necessary.




Minimum Skill Requirements

Excellent written and oral communication skills. Outstanding organizational development and demonstrated sales leadership qualities. Candidate must be highly efficient and able to manage time and activities to achieve desired outcomes.




Equipment or Machines Used

PC/Microsoft Office software suite, Mac/iOS, general office equipment, orthopedic instruments, automobile, smart phone and mobile apps.




Problem Solving/Decision


Independent, proactive judgment is employed in problem prevention/solving

relating to customers, sales policy, strategy and procedures. Considerable discretion and judgment are exercised in decision making involving sales policies and procedures. Ability to ask and interact with Medacta Academy Managers and Director to confirm proper action in critical circumstances is expected.




Extent of Confidential Information


Highly confidential information regarding PHI, sales revenue, marketing strategies, and product development.




Interpersonal Contacts


Direct sales force, Independent contractors, surgeons, PAs, Nurses, allied health professionals, as well as internal Medacta USA and Medacta International personnel.

G.       Principal Duties

New Market Development (Rating weight 50%)

ÿ       Supports new market expansion with transitional case coverage

ÿ       Available for surgeon meetings and sales calls for new markets

ÿ       Assists in new markets to assure adoption and adherence with MUSA operational policies & procedures

ÿ       Priority availability for 6 month intervals to new markets

Learning Center Support (Rating weight 15%)

ÿ       Complement and assist Medical Education team in LCs, as needed.

ÿ       Attend LCs with new market personnel

Customer Relations (Rating Weight 25%)

ÿ       External: Agents, Surgeons, Nurses, PAs, Allied Health Professionals, Hospital Administrators, Purchasing Groups.

ÿ       Internal: Academy Team, Marketing, Sales Administration, Customer Service, Professional Education, Clinical Research, Human Resources, and all Medacta Personnel.

Administrative Duties (Rating Weight 10%)

ÿ       Understand, train, maintain, and follow Medacta department internal policies.

ÿ       Follow all Medacta policies specific to Professional Education.

ÿ       Reporting: Sales, Expenses, Market Surveys, Personnel Evaluations

ÿ       Communication: E-mail, Voice Mail, Written, Presentations, Customer, and Internal.

ÿ       Market Data: Competitive Activity, Area Business Environment, Industry Trends.

H.             Occasional Duties



I.                 Travel

Area Sales Meetings, Team Meetings, National/Local Industry Conferences, International Congresses, Domestic and International Company Meetings.


80%. May include Weekends and Holidays

J.         Agreement to relocate

As part of the employment agreement, the MAA will relocate at the discretion of the company to a field territory position or corporate headquarters when an opening becomes available and the MAA is deemed by management to fulfill the specific needs required by the opening. All attempts will be made to remain within a regional geography.


K.        Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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