About Parsyl:
Parsyl is an early-stage, venture-backed technology platform that was founded with the mission to improve health and save money by providing a better way to ensure the integrity of sensitive goods as they are shipped around the globe. We do this by combining proprietary sensing devices with powerful predictive data analytics to offer an unprecedented view of quality assurance and risk dynamics.
If you get excited thinking about joining a company whose technology will help answer questions like: “Should I give this vaccine to a child?” and “Is this seafood safe to eat?”- we’re looking for you.
Where you fit in:
Parsyl’s customer base continues to grow and our Trek sensing devices are being used in increasingly complex, large-scale applications around the world.
As Parsyl’s Operations Specialist, you will work with our sales and operations teams to ensure that our fulfillment process is organized and efficient, so that we can meet the unique needs of each customer.
Strong candidates for this position are extremely meticulous, process-oriented and inquisitive. You will need to master our existing device configuration processes, yet be prepared to work cross-functionally to evolve and improve processes as Parsyl grows and products are refined. You’ll also be required to develop a sophisticated understanding of the functionality of Parsyl’s mobile app and web platform, and be ready to support our engineering team with guided research and testing projects.
This role is instrumental in delivering a flawless experience to Parsyl’s customers. We can trust you to sweat the details and help ensure customers’ expectations are being met with every order that’s shipped. The position is focused on execution, but there will be opportunities to influence and improve our fulfillment, testing, and reverse logistics processes at Parsyl.
This position will report to the Director of Operations.
What You’ll Get to Work On
Set up and configure hardware devices to meet customers’ specifications
Package and ship devices to customers
Prepare commercial invoices and shipping labels for both outbound and inbound packages
Update Parsyl’s proprietary inventory and device management systems
Own and organize our fulfillment and inventory space
Perform audits of inventory on a quarterly basis
Help organize and maintain customer support materials and work with product and marketing teams to ensure implementation documents are in stock, organized, up-to-date, and ready to provide to customers
Assist our engineering teams with running experiments to test the real life application of our devices, for example temperature and RF testing
Document anomalies in detail that arise during testing, while working with Engineering to solve errors.
Qualifications
Associate or bachelor’s degree preferred, and/or at least 1-3 years of relevant work experience
Experience demonstrating strict attention to clerical details, transaction procedures, or record keeping requirements - such as accounting, inventory or warehouse management
Must be very familiar with both Android and iOS functionality; consider yourself a “power user”
Experience working with and presenting data in either a business, classroom or laboratory environment
Excellent communication and organizational skills.
Ability to learn and use technical platforms as tools on a daily basis
Proficiency with Google G Suite products
Experience successfully managing and maintaining large datasets in Excel
Demonstrated experience working successfully across different teams
BONUS IF YOU ALSO HAVE EXPERIENCE WITH:
Running Python scripts and SQL queries
International shipping paperwork (customs declarations, commercial invoicing)
Speak French, Mandarin or Cantonese
Basic accounting principles such as depreciation and inventory valuation
“IoT” hardware / connected devices
Healthcare, insurance, seafood, and/or pharma industries
Asset management systems
ERP platforms (NetSuite, Oracle, SAP, etc.)
FedEx Ship Manager
What We Look For
Mission -- You are highly motivated and inspired by our mission to reduce waste and improve health for people across the globe.
Grit -- You bring determination and a strong will to the challenges and opportunities that come with being at an early stage startup.
High Standards -- You take pride in your craft and in working hard to bring your designs to fruition.
Curiosity -- You are energized by finding creative solutions to new situations.
Self-Starter -- You are ambitious and take initiative, and thrive in environments with minimal supervision.
What We Offer
Competitive Salary
401(k)
Medical, dental, and vision insurance
Monthly wellness and commuter benefit
Early-stage stock options
Significant career growth opportunities
Continuing education stipend
Unlimited vacation