For over four-decades, North Coast Medical (NCM) has established itself as a global leader in the Occupational, Physical and Hand Therapy markets. We design, manufacture and distribute a broad range of industry-leading product lines. NCM’s four functional divisions services the needs domestic healthcare providers, consumers, dealers and international distributors. We are still family-owned, and our founders’ original core values of providing opportunities for customers and employees alike remain.
Our team of diverse people, unwaveringly committed to excellence in product development, procurement, delivery and customer service. We value the talents and abilities our employees bring to this company and we believe they are an integral part of what makes us competitive and successful. We don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefits of our employees, our products and our community. We are proud to be an equal opportunity workplace.
NCM offers:
· Competitive salaries
· Excellent benefits (e.g. Medical / Dental / Vision / Life Insurance, PTO, 401k Match, Employee Assistance Program)
· And the opportunity to work from home
North Coast Medical is looking for a Director of Business Development. This position is remote and will report to the President and CEO. See more details below!
Position Summary Overview: Responsible for the management and solicitation of strategic customers in company's domestic & international dealer divisions. Activities include proactive sales solicitation, including both video conferencing and customer on-site visits. Responsibilities include planning, coordinating and scheduling of activities. Other responsibilities include budgeting, reporting and activity documentation.
Hours: Full Time, Exempt
Compensation: $120,000 + Commission + Bonus
Essential Functions and Position Responsibilities:
Inside and Outside Sales
-Identify and conduct customer related activities, goals and objectives
-Independently manage, schedule and coordinate sales activities
-Assure proper activity documentation in CRM database
-Meet or exceed established quotas
-Meet or exceed performance and behavior measures in annual reviews
-Coordinate and schedule any outside sales activities that require traveling
Strategic Analysis and Planning
-Participate in regular communications with the Executive Team, including the President and CEO
-Effectively communicate and present analysis and opinions
-Participate in establishing sales initiatives and objectives
-Self-manage and monitor business results
Requirements and Qualifications:
10 years of more:
-Relevant healthcare industry experience
-Previous inside and outside sales experience
-Budget preparation and analysis
-Sales systems and procedures
Knowledge of the Rehabilitation Market:
-Physical Therapy, Occupational Therapy and Hand Therapy
-Private Practice
-Hospitals and Integrated Delivery Networks
-Federal Government: Primarily VA and DOD
-Group Purchasing Organization (GPO's)
-Distribution: Resellers, both local, regional, national and international
Other necessary experience and competencies:
-ERP and CRM systems and procedures
-Fundamental of sales principles and processes
-Budget preparation and analysis
-Principles of supervision, training and performance evaluations
Ability to:
-Coordinate activities with management and other departments
-Conduct research utilizing statistical methods and tools
-Prepare and organize strategic activities to support successful sales outcomes
-Effectively use interpersonal skills to communicate with executives, management, colleagues, customers, vendors and members of the general public when representing the company and its business matters
Physical Requirements and Work Environment:
-This position is permanently remote and a designated home office environment is required
-The work involves a combination of sedentary to light work in a home office setting, as well as activities supporting outside sales activities including but not limited to travel and overnight accommodation
-Home office activities will require the frequent need to stand, stoop, walk, sit, lift light objects (up to 10 pounds) and perform other similar actions during course of the workday
-Other required activities include but not limited to frequent speaking, listening using a headset, using both chat and video conferencing. Additionally, sitting, use of hands/fingers across keyboard or mouse for extended periods of time working at a computer
-High speed internet connection with full video conferencing capacity and bandwidth for VPN access