Location: Brazil, On-site

About the Role
As an Accounts Receivable (AR) Specialist, you'll be responsible for managing incoming customer payments, supporting cashflow, and ensuring billing processes are accurate and efficient. This role demands strong accounting fundamentals, excellent communication, and a process-improvement mindset.

Core Responsibilities

  • Collections & Dispute Resolution: Monitor overdue accounts, reach out proactively through email/phone, resolve billing discrepancies and negotiate repayment plans or credit holds
  • Payment Application: Receive, verify, and apply payments (wires, checks, electronic), ensuring alignment with outstanding invoices and AR ledger accounts.
  • Customer Engagement: Act as a liaison for billing inquiries, statements, backup documentation requests, and support ad-hoc customer requests across departments
  • Account Reconciliation & Close Support: Reconcile bank statements, customer accounts, G/L subledgers, and support month end close activities; assist with bad debt‑ allowance assessments when needed
  • Reporting & Analysis: Maintain AR aging reports, DSO calculation, cash forecast insights, and other metrics to support financial visibility and decision making
  • Invoice Processing & Billing: Prepare and issue accurate customer invoices on a regular cadence (e.g. monthly billing cycles), using ERP or billing systems. Handle special invoicing cases or corrections when needed
  • Process Improvement: Document existing workflows, identify billing & collection efficiency opportunities, and help implement automation or system enhancements to streamline AR functions.
  • Internal Business Partners: Collaborate with sales and operations teams to ensure alignment of any customer collection challenges with follow-through support to resolution.

Preferred Qualifications

  • Education: Bachelor’s degree in Accounting, Finance, Business, or related field.
  • Experience: 2 plus years in AR, cash application, or collections roles—preferably in subscription, streaming, media, or technology
  • Systems & Tools: Advanced Excel skills (pivot tables, VLOOKUP, financial modeling). Experience with ERP systems (e.g., QuickBooks, NetSuite, Microsoft Dynamics, SAP, Oracle) and billing platforms is highly valued.
  • Skills:
    • Strong analytical and problem-solving‑ capabilities
    • Strong communication proficiency in English, written and verbal, is required
    • High attention to detail and accuracy
    • Ability to manage multiple priorities in deadline driven environments

Ideal Candidate Qualities

  • Demonstrates proactive follow up‑ and escalation when needed
  • Uses KPIs like aging and DSO to drive collection strategy
  • Works collaboratively with Sales, Operations, and Customer Success teams
  • Champions improvements in processes and workflows
  • Maintains professionalism and customer-first attitude in issue resolution
  • Desire to grow within a fast-paced entrepreneurial organization

Compensation
Variable Compensation: Opportunity to earn additional pay based on measurable improvements in DSO.

About OTTera

OTTera, a distinguished white label OTT service provider, with its headquarters in Los Angeles, draws upon a rich 14-year legacy of experience. With a large team spanning multiple continents, we provide a diverse range of perspective, background, and leadership. We excel in providing customized OTT application and FAST channel development, global distribution, comprehensive monetization solutions, and everything in between to clients worldwide.

Culture

We’re a proudly diverse, global team that values collaboration, inclusion, and a wide range of perspectives. Our work culture is built on open communication — we hold formal standups twice a week, along with regular informal check-ins to support each other and tackle challenges as they come up.

This is a fast-paced, dynamic environment with multiple initiatives moving forward at once. We’re looking for individuals who are organized, adaptable, and self-motivated — people who ask the right questions, take initiative, and are excited to help us expand our footprint in the streaming space and shape the future of digital content.