Raphah Institute

Restorative Justice Case Facilitator I

Reports to the Restorative Justice Program Diversion Director

Please read the job description carefully.

Who we are:

Raphah Institute is a 501(c)3 organization dedicated to the idea that when people have the opportunity and resources to live trauma-free lives, they will.

Raphah—a Hebrew word that means “to heal”—captures the heart of our vision and work. We believe in a Nashville where justice is healing. Yes, justice in all its forms—criminal, economic, education, social, healthcare, power—should heal those who have been broken by harm. It is our deepest desire to continue partnering with change-minded leaders and volunteers to see transformative healing in our community. To learn more, please visit www.raphah.org.

Who you are:

- You believe that relationships are the most important lever of change. Forming and maintaining safe, stable, nurturing relationships are at the core of who you are.

- You are a creative and driven individual looking to join a team of restorative justice practitioners, therapists, educators, mentors, consultants, and researchers looking to create change in greater Nashville and beyond.

- You share Raphah Institute’s vision of a Nashville free from harm and trauma; you are dedicated to combating poverty and injustice.

- You have a passion for working with people from all walks of life and are a compassionate, dedicated person who wants to help empower communities to heal.


Restorative Justice Diversion Process (RJDP) is a voluntary, person-harmed-guided approach to resolving court cases. At Raphah Institute, RJDP focuses on youth-related felony crimes ranging from home burglary to homicide. We facilitate voluntary conversations between the person harmed, the youth responsible for that harm, their caregiver, and community supporters. Together, they talk about the harm, its impact, and explore how the youth can repair it. Our goal is to give both parties the option and opportunity to experience healing and positive transformation.

Once a case is referred to us, we contact all parties, inform them that their case has been referred, and explain to them what is involved in the process. Once all parties agree to participate, we work with them separately, in a highly supported and committed relationship with a Restorative Justice Facilitator, as they seek to understand what has happened. For the person harmed, this involves exploring the physical, mental, social, and spiritual needs that this harm has created in their life and what healing and repair would look like. For the youth, this involves understanding and taking true account for causing the harm, learning how to take responsibility for repairing it as much as possible, and committing to never do it again.

Once all parties are willing and ready, we bring them together for a Community Restoration Meeting that includes them and their supporters. Here, the parties share their stories with one another and then work together to create a plan for how the youth will repair the harm caused. Once this restoration plan is complete, the case is closed.


Why You Should Apply

- Earn a competitive salary with medical benefits and flexible paid time off.

- Receive extensive training and support in learning and implementing the RJ model, surrounded by a support network of supervisors and facilitators both within Raphah Institute and at a larger national restorative justice network level as well.

- Work with passionate and dedicated Restorative Justice Facilitators, Multi-systemic Therapists (MST), early childhood educators, and community partners, who, like you, are willing to do whatever it takes to help our communities heal.

- Embark on a career in which you can go to work every day knowing that you are making an impact.

Essential Duties and Responsibilities include the following. Other duties may be assigned. 


·        Introduce friends to RJDP

·        Facilitate RJDP enrollment process

·        Facilitate weekly victim advocacy and trauma support meetings for current and historical trauma

·        Facilitate weekly accountability training

·        Advocate for and refer to other support services they and their family may need.

·        Facilitate Community Restoration Conference preparatory meetings

·        Coordinate and facilitate Community Restoration Conference meetings

·        Support youth in completion of Community Restoration Plan.

·        When needed, identify and facilitate surrogate victim participation in the RJDP

Administrative and Community Advocacy

·       Coordinate with RJ Support Specialist to facilitate data collection process.

·       Maintain accurate and timely case notes in database

·       Attend court cases in support of participating friends

·       Create and communicate reports on and outcomes of cases to various community stakeholders

·       Participate in community presentations and events in support of the work of Raphah Institute

Supervisory Responsibilities  

This job has no supervisory responsibilities.


To perform the job successfully, an individual should demonstrate the following competencies: 

·        Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. 

·        Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. 

·        Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. 

·        Attendance/Punctuality - Is consistently at meetings and appointments on time; ensures work responsibilities are covered when absent. 

·        Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan. 

·        Initiative - Volunteers readily; undertakes self-development activities; seeks increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. 

·        Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience  

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 

Language Skills  

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of constituents or employees of an organization. 

Mathematical Skills  

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. 

Reasoning Ability  

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills  

To perform this job successfully, an individual should have knowledge of Microsoft Suite. 

Certificates, Licenses, Registrations  

Current driver's license

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee is frequently required to stand; walk; sit and talk or hear.  The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.  

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

The noise level in the work environment is usually moderate. 

Justice in Hiring Statement

Raphah Institute is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences, and perspectives. Therefore, we are an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, political affiliation, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All hires are decided based on qualifications, merit, and business need. Raphah Institute will not tolerate discrimination or harassment based on any of these characteristics.