Who We Are:

 

Higg is a technology company on a mission to help consumer goods industries change the way things are made today, for a better world tomorrow. 

As the leading sustainability insights platform, we help brands, retailers, and their suppliers across the world measure, manage, and share data on their social and environmental impact. From materials to products, from factories to stores, across energy, waste, water, and working conditions, Higg provides the comprehensive intelligence necessary for businesses to make better decisions for them and the future of others.


We’re seeing the hard work of our customers and team rewarded daily as the number of brands, retailers, and manufacturers addressing their impact grows. Higg is enabling meaningful progress, as year-over-year performance data shows real reductions in carbon emissions and other key metrics.

Higg is the exclusive licensee of the Higg Index, a suite of tools developed by the Sustainable Apparel Coalition for the standardized measurement of supply chain sustainability, used by the footwear, apparel, textile, and other industries.

 

The Opportunity:

 

In this role, you’ll work on our growing Sales & Business Development team to help our prospective and existing clients (primarily brands and retailers) identify the right tools and services to support their sustainability journeys, and therefore driving revenue growth at Higg. Your efforts will emphasize the uptake of Higg’s brand tools like the Brand and Retailer Module, and our product tools like the Product Module and the Materials Sustainability Index. Reporting to the Senior Manager of Business Development, you will be a close partner to our Customer Success and Marketing teams, to help identify opportunities to increase the value of our current accounts, as well as proactively engage with new prospects. This is a remote position, preferably based in the United States or Europe.

 

Key Responsibilities:

 

  • Support the sales process and pipeline, while developing relationships with current and potential clients

  • Support revenue growth by proactively identifying potential clients for our products and services

  • Provide demos of the platform and help identify the Higg tools and services that can support prospective clients in their sustainability journeys

  • Work with Customer Success and operations to deliver proposals and contracts to clients that Higg can profitably and successfully deliver

  • Work closely with Customer Success to ensure successful onboarding for new and existing customers

  • Collaborate with the Partnerships team to jointly cultivate potential customers, and ensure successful sell-through of new Higg partnerships

  • Directly work to ensure successful renewals of our existing small and medium enterprise customers

  • Provide valuable strategic input to the sales strategy and share insights about customer demand and feedback that will inform our product development roadmap

  • Identify opportunities for strategic pilots and partnerships that may support with long-term value creation

  • Flexible to work early or late hours

  • Willing to travel globally to support Higg Co’s client base of global organizations

 

Required Qualifications:

 

  • Prior experience in a team within a remote or partially distributed work environment (or clear, demonstrated comfort level with this type of environment)

  • 1-2 years of experience engaging with external clients and stakeholders

  • Experience in a technology/SaaS organization within a fast-paced growing environment is a plus

  • The ability to thrive in fast-paced environments and a level of comfort navigating ambiguity in your role

  • Confident with exercising ambivalence being debatable when collaborating with leadership and the team

  • Possess strong analytical skills and take a data-driven approach to decision-making

  • Complex project management experience, with the ability to manage multiple customer relationships simultaneously

  • High level of attention to detail

  • Fluency across a variety of technology tools including project management or customer success software, Microsoft office and Google suite

 


Preferred Qualifications:

 

    • A commitment to sustainability as evidenced by your professional or life experience is a plus
    • Knowledge of sustainability or Higg Index tools
    • The ability to bring a sense of levity and perspective to the table. 

 

Life at Higg:


We’re motivated by the opportunity to help customers improve every aspect of the trillion-dollar industries that touch everyone’s lives. We want business to change for good, but in a way that adds up to industry-scale change, because no business can change the world alone and doing just one thing for a positive headline won't change our world fast enough. Agree? 


  • Be part of a team that includes sustainability professionals, software engineers, business leaders, marketers, designers, artists, number crunchers and more than a handful of farmers! (From backyard mushroom hunters to multi-acre orchards.)

  • Surround yourself with the kindest, smartest, most enthusiastic and dedicated people you’ll ever meet, who dream big, listen well, learn from their mistakes and when things go wrong, pull together to help each other out.

  • Enjoy benefits including a generous vacation policy, flexible working locations, benefits packaging which includes health (medical, dental, vision) and flexible spending benefits, and retirement matching plan.

  • Check out our values - they’re a living, breathing part of our culture.


Because Higg is on a mission to change how things are made, for the planet and each of us on it, we believe it’s essential to reflect the diversity of those we strive to serve. We’re an equal opportunity employer dedicated to building a culturally and experientially diverse team that leads and works with empathy and respect.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Individuals seeking employment at Higg are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identification, martial, parental, veteran, or military status, unfavorable military discharge, or any other status protected by applicable federal, state, or local law.