KAI Media is global content and e-commerce company. Under our brand HELLO82, we are dedicated to serving K-pop fandoms around the world.
We are looking for E-commerce Specialist to join our team to help drive e-commerce sales growth and profitability. Online retail experience, in particular with Shopify, is required. This position is based in Los Angeles, CA but will work closely with commerce and marketing teams based Seoul, Korea.
E-commerce Specialist is an expert in developing online sales strategies, improving user experience and increasing sales conversions. Detailed responsibilities include:
- Optimize sales conversion and maximize revenue per customer
- Manage the Shopify-based site to improve customer experience, retention, conversion and engagement leading to increased sales.
- Visual merchandising of website. Manage and QC new product uploads, including product descriptions and visual assets
- Manage Shopify apps and third party Shopify developers and designers
- Execute site content updates to support product deliveries and marketing calendar initiatives ensuring all updates are made in a timely manner
- Support digital team in development of strategic global digital marketing brand strategy, including seasonal strategies, promotional events, site enhancements and product launches
- Optimize website and product page SEO
Requirements:
- Associate degree or higher
- 3+ Years of online retail experience in Shopify e-commerce platform
- Experience working in a fast growing e-commerce team preferred
- Basic graphic design skills and proficiency in related software to create and manage visual assets
- Bi-lingual proficiency in English and Korean preferred